ViPR SRM 3.6 – SolutionPack for Netapp Filer Summary Sheet

Table of Contents

Overview

Learn how to install and configure the SolutionPack for NetApp Filer. The SolutionPack for NetApp Filer enables users to get a deeper understanding of the performance and storage capacity parameters of NetApp Filer devices through a unified monitoring of NetApp Filer devices distributed in the network.

The SolutionPack generates reports regarding performance and capacity metrics.

SolutionPack for NetApp Filer

SolutionPack for NetApp Filer

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Technical specifications

Main reports

Raw Capacity Usage
Provides the raw capacity usage details such as Configured Usable, RAID Overhead, Unconfigured and Unusable capacity details
NAS File System Usage
Provides details about the file system Free & Used capacity
CPU utilization
Global utilization of CPU per filer
CIFS Open Sessions
Lists open CIFS sessions
Storage Systems Summary
Drill-down report that provides key information regarding the NetApps storage systems including IP addresses, NetApp release, aggregate capacity and total disks available
Capacity
Drill-down report that provides a complete view of of Aggregate Utilization (Free/Used) Volumes, Deduplication,Disks and Maxfiles report
Performance
Drill-down report that shows the utilization of CIFS, NFS, CPU, LUNs and Volumes, Network for all NetApp systems

Supported collection interfaces

For information about supported collection interfaces, refer to the ViPR SRM Support Matrix.

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Where to find the latest SolutionPack software

Install the latest core software update for your product suite. SolutionPacks distributed with core software have a 30-day free evaluation period. If you plan to use the software longer than 30 days, you must install a SolutionPack license before the trial period ends.

This 30-day free evaluation only applies to new installations and is not available for upgraded installations. If you upgrade the core software and want to try a new SolutionPack, you must request a license for that SolutionPack.

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Configuring access credentials

ViPR SRM communicates with NetApp Filer arrays using the NetApp CLI over SSH.

It requires following:

Verify that you are polling the real filer (not a vFiler).

Note Image
Ensure your host names are consistent.

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Preparing NetApp Filer for discovery and data collection

Identify the information required to support resource discovery and data collection before installing the SolutionPack for NetApp Filer.

ViPR SRM communicates with NetApp Filer arrays using the NetApp CLI over SSH.

Procedure

  1. Identify the IP, username, password, SSH Port no (default is 22), and NetApp Filer Mode (7-Mode or C-Mode).
  2. Identify the Cluster management IP for C-Mode Filer discovery.
  3. Record this information for use when you install the SolutionPack.
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Installing the SolutionPack

Before you begin

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Click SolutionPacks.
  4. Click SolutionPack Center.
  5. Select the SolutionPack in the Browse and Install SolutionPacks window.
  6. Click Install.
  7. Type the instance name.
  8. Assign a server for each component.
    In a typical four server deployment, the recommended servers are selected automatically.
  9. Click Next.
    The window displays a note about Alert Consolidation.
  10. Click Next.
    The window displays pre-configured alert details.
  11. Click Next.
    The window displays data collection details.
  12. From the Data collection drop-down menu, select existing settings that have been specified for other components, or select Add a new data collection.
    If you select Add a new data collection, type information about the data collection. In Hostname or IP address to send data to, use localhost on port 2020, which is the Collector host where the Load Balancer Connector is installed.
  13. Leave Enable Topology Backend on data collected checked.
  14. From the Topology Service drop-down menu, select existing settings that have been specified for other components, or select Add a new Topology Service.
    If you select Add a new Topology service, provide information about the topology service and the web service. In Topology Service hostname or IP address, specify the Primary Backend.
    From the Web-Service Gateway drop-down menu, select existing settings that have been specified for other components, or select Add new gateway. If you select Add new gateway, provide information about the web-service gateway where the topology service resides.
  15. Select Configure advanced settings to configure polling settings.
  16. Click Next.
    The window displays reports settings.
  17. In Administration Web-Service Instance, select an existing instance or create a custom instance.
  18. Click Install.
  19. Click Ok when the installation is complete.
  20. Click Discovery Center > Devices Management.
  21. Click NetApp.
  22. Click Add new device.
  23. Select the server and collector instance where you want to store the configuration details for this device, and then enter the hostname or IP address of the host, supply the login credentials, and specify the appropriate configuration settings.
  24. Click Test to validate the credentials.
  25. Click OK.
  26. Click Save.
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Supported use cases and limitations

Limitations in global reports

Used capacity is the same as the total capacity for Ontap 7.x versions of the following reports:

In Dashboards > Storage > Enterprise Capacity Dashboard > Usable Capacity > Used for Block, the OnTap 7.x CLI does not provide LUN used capacity therefore the total capacity is used for computation.

The following global reports/metrics are not applicable:

In Report Library > NetApp Filer > Storage Systems Summary > 7-Mode > Filer CPU Utilization, the "Uptime" and "System CPU(%)" columns will be empty for OnTap 8.1 or higher versions that are configured as 7-Mode.

In Dashboards > Storage > Enterprise Capacity Dashboard > Used Capacity by Type and Explore > Storage > More Reports > Enterprise Capacity, the "Used for HDFS" and "Used for Object" metrics are blank for NetApp.

In Explore > Storage > More Reports > More Storage Inventories > NAS File Systems, for filers running OnTap 8.2, the total capacity of a thin file system will be the same as its used capacity.

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Confirming report creation

After you install a SolutionPack, you can view its reports.

To view the reports:

Procedure

  1. Go to User Interface > Report Library.
  2. Click the SolutionPack to view its reports.

Results

It may take up to an hour to display all relevant information in these reports.

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Troubleshooting

Report display problems

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What to do if data does not appear in any reports

Procedure

  1. After the completion of at least three collection cycles, verify if data is populating into the reports. If there is still no data in the reports, continue to the next step.
  2. Run the scheduled task to import data into reports. If there is still no data in the reports, continue to the next step.
  3. To view the log files for errors, go to Centralized Management and click Collecting > Collector-Manager::<instance name> > Log Files.
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Running a scheduled task to import data into reports

After you push a new configuration into a collector, a scheduled task runs and populates the reports with new data. You can manually run the scheduled task to import the data more quickly.

Before you begin

Allow at least three polling cycles to pass before manually running the scheduled task.

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Scheduled Tasks.
  4. Click Database.
  5. Select the import-properties-Default task.
  6. Click Run Now.
  7. Confirm success in running the task in the Last Result and Last Result Time columns.
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What to do if data does not appear in some reports

Procedure

  1. Run the scheduled task to import data into reports. If there is still no data in the reports, continue to step 2.
  2. Search for the metric in the database.
  3. To view the log files for errors, go to Centralized Management and click Collecting > Collector-Manager::<instance name> > Log Files.
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Searching for metrics in the database

You can verify that a metric is being collected and used for reporting when you search and find the metric in the database.

Procedure

  1. Go to the Administration page.
  2. Under Modules, click Management of Database Metrics.
  3. On the Metric Selection page, create the filter, type the number of results, and select the properties to display for the metric.
    For example, to list up to 100 results of the Capacity metric with the properties of device and IP, type name=='Capacity' in the Filter field, 100 in the Maximum results field, and select device and IP for the Properties to show.
  4. Click Query.
    A list of the metric results appears. If nothing displays, the metric is not being collected.
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Viewing collector errors in the Collector-Manager log files

Review the Collector-Manager log files to troubleshoot problems with data collection.

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Collecting.
  4. Click the Collector-Manager for your collector instance.
    Collector-Manager::<Collector-Manager instance> - <host_ID>
  5. Expand Log Files and click the View File icon to review the configuration error messages.
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