ViPR SRM 3.6 – SolutionPack for EMC® RecoverPoint Summary Sheet

Table of Contents

Overview

Learn how to install and configure the SolutionPack for EMC RecoverPoint. The SolutionPack for EMC RecoverPoint enables users to generate real-time and historical reports on the performance of the mechanisms that replicate data from any supported SAN-based arrays to other SAN-based arrays.

Summary reports for key components--such as RecoverPoint Appliance (RPA), Clusters, and Consistency Group Metrics, as well as I/O throughput analysis for SAN system traffic--provide a deeper understanding of replication schemes and the policies that govern them.
SolutionPack for EMC RecoverPoint

SolutionPack for EMC RecoverPoint

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Technical specifications

Main reports

System Traffic SAN
Global traffic view of the SAN
System Traffic Site-to-Site
Global traffic view between sites
RecoverPoint Summary
Provides key information about the RecoverPoint systems including information on Clusters, Consistency Groups and Splitters

Supported collection interfaces

For information about supported collection interfaces, refer to the ViPR SRM Support Matrix.

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Installing the SolutionPack

Before you begin

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Click SolutionPacks.
  4. Click SolutionPack Center.
  5. Select the SolutionPack in the Browse and Install SolutionPacks window.
  6. Click Install.
  7. Type the instance name.
  8. Assign a server for each component.
    In a typical four server deployment, the recommended servers are selected automatically.
  9. Click Next.
    The window displays data collection details.
  10. From the Data collection drop-down menu, select existing settings that have been specified for other components, or select Add a new data collection.
    If you select Add a new data collection, type information about the data collection. In Hostname or IP address to send data to, use localhost on port 2020, which is the Collector host where the Load Balancer Connector is installed.
  11. Leave Enable alerting on data collected checked.
  12. From the Alerting on data collection drop-down menu, select existing settings that have been specified for other components, or select Add a new alerting data collection.
    If you select Add a new alerting on data collection, type information about the alerting configuration. In Alerting Backend hostname or IP address, specify the Primary Backend host.
  13. From the EMC RecoverPoint specific configuration drop-down, select Add a new EMC RecoverPoint specific configuration.
  14. Type the RecoverPoint FQDN hostname, and type its username and password.
  15. Select Use advanced settings to configure polling settings.
  16. Click Next.
    The window displays reports settings.
  17. From the Web-Service Gateway drop-down menu, select existing settings that have been specified for other components, or select Add a new Web-Service Gateway.
    If you select Add a new Web-Service Gateway, type information about the web-service gateway.
  18. In Administration Web-Service Instance, select an existing instance or create a custom instance.
  19. Click Install.
  20. Click Ok when the installation is complete.
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Confirming report creation

After you install a SolutionPack, you can view its reports.

To view the reports:

Procedure

  1. Go to User Interface > Report Library.
  2. Click the SolutionPack to view its reports.

Results

It may take up to an hour to display all relevant information in these reports.

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Troubleshooting

Report display problems

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What to do if data does not appear in any reports

Procedure

  1. After the completion of at least three collection cycles, verify if data is populating into the reports. If there is still no data in the reports, continue to the next step.
  2. Run the scheduled task to import data into reports. If there is still no data in the reports, continue to the next step.
  3. To view the log files for errors, go to Centralized Management and click Collecting > Collector-Manager::<instance name> > Log Files.
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Running a scheduled task to import data into reports

After you push a new configuration into a collector, a scheduled task runs and populates the reports with new data. You can manually run the scheduled task to import the data more quickly.

Before you begin

Allow at least three polling cycles to pass before manually running the scheduled task.

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Scheduled Tasks.
  4. Click Database.
  5. Select the import-properties-Default task.
  6. Click Run Now.
  7. Confirm success in running the task in the Last Result and Last Result Time columns.
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What to do if data does not appear in some reports

Procedure

  1. Run the scheduled task to import data into reports. If there is still no data in the reports, continue to step 2.
  2. Search for the metric in the database.
  3. To view the log files for errors, go to Centralized Management and click Collecting > Collector-Manager::<instance name> > Log Files.
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Searching for metrics in the database

You can verify that a metric is being collected and used for reporting when you search and find the metric in the database.

Procedure

  1. Go to the Administration page.
  2. Under Modules, click Management of Database Metrics.
  3. On the Metric Selection page, create the filter, type the number of results, and select the properties to display for the metric.
    For example, to list up to 100 results of the Capacity metric with the properties of device and IP, type name=='Capacity' in the Filter field, 100 in the Maximum results field, and select device and IP for the Properties to show.
  4. Click Query.
    A list of the metric results appears. If nothing displays, the metric is not being collected.
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Viewing collector errors in the Collector-Manager log files

Review the Collector-Manager log files to troubleshoot problems with data collection.

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Collecting.
  4. Click the Collector-Manager for your collector instance.
    Collector-Manager::<Collector-Manager instance> - <host_ID>
  5. Expand Log Files and click the View File icon to review the configuration error messages.
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