ViPR SRM 3.6 – SolutionPack for EMC® Data Domain Summary Sheet

Table of Contents

Overview

Learn how to install and configure the SolutionPack for EMC Data Domain. The SolutionPack generates real-time and historical reports and accesses file system, compression, replication, and chassis inventory status details to gain insight into the management of a EMC Data Domain system.

SolutionPack for EMC Data Domain

SolutionPack for EMC Data Domain

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Technical specifications

Data collection method

SNMP

Main reports

Overview

File Systems

Compression

Replication

Supported collection interfaces

For information about supported collection interfaces, refer to the ViPR SRM Support Matrix.

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Where to find the latest SolutionPack software

Install the latest core software update for your product suite. SolutionPacks distributed with core software have a 30-day free evaluation period. If you plan to use the software longer than 30 days, you must install a SolutionPack license before the trial period ends.

This 30-day free evaluation only applies to new installations and is not available for upgraded installations. If you upgrade the core software and want to try a new SolutionPack, you must request a license for that SolutionPack by completing a Support Request (SR) form, which is available on the EMC Online Support website at http://support.emc.com.

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Preparing EMC Data Domain for discovery and data collection

Enable a supported version of SNMP on any Data Domain systems that you want ViPR SRM to poll.

The ViPR SRM Collector host communicates with EMC Data Domain using SNMP.

Note Image
For details on the supported versions of SNMP used with Data Domain, refer to the EMC ViPR SRM Support Matrix.

Procedure

  1. On the Data Domain system, use the following command to view the SNMP configuration: # snmp show config
  2. Use the following command to add the ViPR SRM SNMP Collector host: # snmp add ro-community public hosts collector_host
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Installing the SolutionPack

Before you begin

Procedure

  1. Log in.
  2. Click Administration.
  3. Click Centralized Management.
  4. Click SolutionPacks.
  5. Click SolutionPack Center.
  6. Select the SolutionPack in the Browse and Install SolutionPacks window.
  7. Click Install.
  8. Type the instance name.
  9. Assign a server for each component.
    In a typical four server deployment, the recommended servers are selected automatically.
  10. Click Next.
    The window displays reports settings.
  11. From the Web-Service Gateway drop-down menu, select existing settings that have been specified for other components, or select Add a new Web-Service Gateway.
    If you select Add a new Web-Service Gateway, type information about the web-service gateway.
  12. In Administration Web-Service Instance, select an existing instance or create a custom instance.
  13. Click Next.
  14. Click Install.
  15. Click Ok when the installation is complete.
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Discover the SNMP Collector

Procedure

  1. Log in to EMC M&R.
    Use http://<localhost>:58080/device-discovery/.
  2. Go to Collector > New Collector.
    This option collects configuration data from the SNMP Collector.
  3. Click Save.
  4. The Collector is listed with orange color in the STATE column.
  5. Click Check reachability of the x selected collector(s) to verify that the collector is reachable, and if it is, click Send configurations to the x selected collector(s).
    The Collector is listed with green color in STATE.
  6. Select Devices and click New Device.
  7. Fill in the details for the new device on all tabs.
  8. Click Save.
    If the STATE column is green for the device, no error occurred. If an error occurred, mouseover the STATE column for the device to display the error.
  9. If STATE is green, click Execute Action. This will discover the device with the capabilities that are selected.
  10. Go to the Dashboard and send the configurations.
  11. Go to the device and check that the Collector is listed.

After you finish

If all steps are successful, device details begin to appear in the ViPR SRM User Interface.

If you encounter any problems, use the Events Log to begin troubleshooting. For example, the log might point to problems with SNMP communications or configuration settings. To open the log, scroll to the bottom of the Device Discovery pane (http://<localhost>:58080/device-discovery/#/devices) and click Show Events Log.

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Confirming report creation

After you install a SolutionPack, you can view its reports.

To view the reports:

Procedure

  1. Go to User Interface > Report Library.
  2. Click the SolutionPack to view its reports.

Results

It may take up to an hour to display all relevant information in these reports.

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Troubleshooting

Report display problems

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What to do if data does not appear in any reports

Procedure

  1. After the completion of at least three collection cycles, verify if data is populating into the reports. If there is still no data in the reports, continue to the next step.
  2. Run the scheduled task to import data into reports. If there is still no data in the reports, continue to the next step.
  3. To view the log files for errors, go to Centralized Management and click Collecting > Collector-Manager::<instance name> > Log Files.
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Running a scheduled task to import data into reports

After you push a new configuration into a collector, a scheduled task runs and populates the reports with new data. You can manually run the scheduled task to import the data more quickly.

Before you begin

Allow at least three polling cycles to pass before manually running the scheduled task.

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Scheduled Tasks.
  4. Click Database.
  5. Select the import-properties-Default task.
  6. Click Run Now.
  7. Confirm success in running the task in the Last Result and Last Result Time columns.
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What to do if data does not appear in some reports

Procedure

  1. Run the scheduled task to import data into reports. If there is still no data in the reports, continue to step 2.
  2. Search for the metric in the database.
  3. To view the log files for errors, go to Centralized Management and click Collecting > Collector-Manager::<instance name> > Log Files.
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Searching for metrics in the database

You can verify that a metric is being collected and used for reporting when you search and find the metric in the database.

Procedure

  1. Go to the Administration page.
  2. Under Modules, click Management of Database Metrics.
  3. On the Metric Selection page, create the filter, type the number of results, and select the properties to display for the metric.
    For example, to list up to 100 results of the Capacity metric with the properties of device and IP, type name=='Capacity' in the Filter field, 100 in the Maximum results field, and select device and IP for the Properties to show.
  4. Click Query.
    A list of the metric results appears. If nothing displays, the metric is not being collected.
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Viewing collector errors in the Collector-Manager log files

Review the Collector-Manager log files to troubleshoot problems with data collection.

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Collecting.
  4. Click the Collector-Manager for your collector instance.
    Collector-Manager::<Collector-Manager instance> - <host_ID>
  5. Expand Log Files and click the View File icon to review the configuration error messages.
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