SolutionPack for Optical Wavelength Services Summary Sheet – Service Assurance Suite 9.4

Table of Contents


Learn how to install and configure the SolutionPack for Optical Wavelength Services. This SolutionPack discovers and monitors TMF864-compliant Element Management Systems.

Use this SolutionPack as one component of your Optical Transport Manager (OTM) deployment. Other components include
  • EMC Smarts 9.4 Optical Transport WDM-NG domain manager
  • EMC Smarts 9.4 Service Assurance Manager
  • EMC M&R 6.5u1 with SolutionPack for EMC Smarts installed

Data flow among the OTM components

The SolutionPack for Optical Wavelength Services uses a Stream Collector (SC) to poll TMF 864-compliant Element Management Systems (EMS) at a configurable polling interval. The information that is collected is persisted in the EMC M&R database so that the EMC Smarts WDM-NG domain manager can retrieve the data and build topology based on the property information. The SC makes SOAP WebService requests to the EMS to retrieve the topology and extract information. First the authentication / login request is sent and then the security ID is extracted. This security ID (session ID) is sent as part of the SOAP envelope in all the subsequent calls.

Back to Top

Technical specifications

SolutionPack version


Compatible EMC M&R versions

6.5u1 and later

Supported Element Management Systems (EMS)

TMF864-compliant Element Management Systems such as Coriant Intelligent Node Manager SR 6.0 SP2

Data collection method

Main reports

There are no reports associated with this SolutionPack. You must install the SolutionPack for EMC Smarts to view reports and topology associated with data collected from TMF 864-compliant Element Management Systems. View Topology maps under Explore > Network and Notifications under Operations > Notifications.

Back to Top

Where to find the latest SolutionPack software

Install the latest core software update for your product suite. SolutionPacks distributed with core software have a 30-day free evaluation period. If you plan to use the software longer than 30 days, you must install a SolutionPack license before the trial period ends.

This 30-day free evaluation only applies to new installations and is not available for upgraded installations. If you upgrade the core software and want to try a new SolutionPack, you must request a license for that SolutionPack by completing a Support Request (SR) form, which is available on the EMC Online Support website at

Back to Top

Installing a SolutionPack

After you log in as an administrator, you can install a SolutionPack from Centralized Management.

Before you begin


  1. Log in to the EMC M&R platform with your user name and password.
  2. Select Administration.
  3. Select Centralized Management.
  5. Select the SolutionPack in the Browse and Install SolutionPacks screen.
  6. Read the summary information and click Install.
  7. Select the components to install.
    1. Review the default instance name and edit if needed.
      You may install more than one instance of the SolutionPack. Each instance name must be unique and connected to different Element Management Systems.
    2. Select the EMC M&R servers in one or more list boxes. For example, select the collector host in the Data collection and the backend host in the Events list boxes.
    3. Click Next.
  8. For each list box you select, a screen appears.
    1. Click Next after you complete each screen.
      Default RabbitMQ credentials are admin and changeme when using SAM with Notification Cache Publishing enabled.
    2. Click Install after you complete the last screen.
    The installation process begins.
  9. Select the maximize arrow next to each component to view the installation process.
    When the installation successfully completes, green checkmarks appear.
  10. Select Centralized Management > SolutionPack to verify the installed SolutionPack.
Back to Top

Viewing collector errors in the Collector-Manager log files

Review the Collector-Manager log files to troubleshoot problems with data collection.


  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Collecting.
  4. Click the Collector-Manager for your collector instance.
    Collector-Manager::<Collector-Manager instance> - <physical_host_ID>
  5. Expand Log Files and click the View File icon to review the configuration error messages.
Back to Top

Viewing event errors in the Event-Processing-Manager log files

Review the Event-Processing-Manager log files to troubleshoot problems with events.


  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Events.
  4. Click the Event-Processing-Manager for your event instance.
    Event-Processing-Manager::<Event-Processing-Manager instance> - <physical_host_ID>
  5. Expand Log Files and click the View File icon to review the configuration error messages.
Back to Top