SolutionPack for MPLS Summary Sheet – Service Assurance Suite 9.4

Table of Contents

Overview

Learn how to install and configure the SolutionPack for SolutionPack for MPLS (Multiprotocol Label Switching). This SolutionPack provides visibility into MPLS virtual private networks (VPNs). It analyzes how MPLS VPNs are configured and utilized, from both a real-time and historical perspective.

EMC M&R polls MPLS devices and interfaces and VRF (virtual routing and forwarding) data to show device and tunnel performance, hot-spot problems, top ten volumes, and MPLS inventory.

Back to Top

Technical specifications

SolutionPack version

1.0

Compatible EMC M&R versions

6.5u1 and later

Data collection method

SNMP collector

Supported MIBs

MPLS-LSR-MIB

MPLS-VPN-MIB

Supported devices

This SolutionPack can collect data from any device that supports these MIBs:

MPLS-LSR-MIB

MPLS-VPN-MIB

Main reports

MPLS Performance by VRF and Interface
Provides insight into major MPLS interface metrics, including volume, labels, discards, fragments, and VRF metrics, such as VRF availability and number of routes.
MPLS Inventory by VRF and Interface
Provides an inventory of the MPLS interfaces and VRFs with their corresponding metrics and their values.
Total Routes Added and Used
Provides an overview of the added routes per VRF and labels used per MPLS interface, in the form of a stacked chart.
TopN reports on Labels, Fragments and Discards
Provides values for Labels, Fragments and Discards of each MPLS interface.

Back to Top

Where to find the latest SolutionPack software

Install the latest core software update for your product suite. SolutionPacks distributed with core software have a 30-day free evaluation period. If you plan to use the software longer than 30 days, you must install a SolutionPack license before the trial period ends.

This 30-day free evaluation only applies to new installations and is not available for upgraded installations. If you upgrade the core software and want to try a new SolutionPack, you must request a license for that SolutionPack by completing a Support Request (SR) form, which is available on the EMC Online Support website at http://support.emc.com.

Back to Top

Installing a SolutionPack

After you log in as an administrator, you can install a SolutionPack from Centralized Management.

Before you begin

  • Determine whether you need a SolutionPack license file by checking the feature names and expiration dates listed in Centralized Management > License Management. If not listed, obtain a license by completing a Support Request (SR) form, which is available on the EMC Online Support website at http://support.emc.com.

  • Make sure the core modules, such as the Module-Manager, are up-to-date on all servers since not all module dependencies are validated during the SolutionPack installation. See the EMC M&R (Watch4net) Installation and Configuration Guide for more information.

Procedure

  1. Log in to the EMC M&R platform with your user name and password.
  2. Select Administration.
  3. Select Centralized Management.
  4. Select SOLUTIONPACK CENTER.
  5. Select the SolutionPack in the Browse and Install SolutionPacks screen.
  6. Read the summary information and click Install.
  7. Select the components to install.
    1. Type the instance name.
    2. Select the server in one or more list boxes. For example, select the server in the Data collection and Reports list boxes.
    3. Click Next.
  8. Complete the wizards screens and click Install on the last screen.
    The installation process begins.
  9. Select the maximize arrow next to each component to view the installation process.
    When the installation successfully completes, green checkmarks appear.
  10. Select Centralized Management > SolutionPack to verify the installed SolutionPack.
Back to Top

Configuring SNMP device discovery

An SNMP collector discovers the capabilities that you configure for a device. You can use a seed file to import a list of device definitions or manually add and configure devices.

Procedure

  1. Navigate to Administration in the EMC M&R platform.
  2. Click Modules > SNMP Device Discovery.
    A Dashboard appears where you add new SNMP collectors and devices as well as add devices to existing SNMP collectors.
  3. To add an SNMP collector, click Collectors > New Collector.
    1. Specify the required information for the SNMP collector.
    2. Under Import Options, select all options except Lock collector current capabilities.
    3. Click Save.
  4. To upload a seed file, click Device Sources > New Seed File Device Source.
    For information about defining a seed file, click Documentation on SNMP Device Discovery – EMC M&R.
    1. Type the main parameters and click Save.
    2. Under the Seed File tab, click Upload new definition seed file.
    3. Navigate to the seed file and click Ok.
    4. Click Save.
  5. To manually add devices, click Devices > New Device.
    1. On the New Device window, click each tab and type the required information for the device.
    2. Click Save on each tab.
  6. Select the device that you just added and click the Approve action, which is the checkmark.
  7. On the Dashboard, do the following:
    1. Click Import devices from all enabled device sources.
    2. Click Discover capabilities from all approved devices.
    3. Click Distribute all approved devices with capabilities on all enabled collectors.
    4. Click Send the generated configurations on all available collectors.
      Green indicators appear on the Dashboard after successful executions of the above functions.
Back to Top

Confirming report creation

After you install a SolutionPack, you can view its reports.

To view the reports:

Procedure

  1. Go to User Interface > Report Library.
  2. Click the SolutionPack to view its reports.

Results

It may take up to an hour to display all relevant information in these reports.

Back to Top

Troubleshooting

Report display problems

Back to Top

What to do if data does not appear in any reports

Procedure

  1. After the completion of at least three collection cycles, verify if data is populating into the reports. If there is still no data in the reports, continue to the next step.
  2. Run the scheduled task to import data into reports. If there is still no data in the reports, continue to the next step.
  3. To view the log files for errors, go to Centralized Management and click Collecting > Collector-Manager::<instance name> > Log Files.
Back to Top

Running a scheduled task to import data into reports

After you push a new configuration into a collector, a scheduled task runs and populates the reports with new data. You can manually run the scheduled task to import the data more quickly.

Before you begin

Allow at least three polling cycles to pass before manually running the scheduled task.

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Scheduled Tasks.
  4. Click Database.
  5. Select the import-properties-Default task.
  6. Click Run Now.
  7. Confirm success in running the task in the Last Result and Last Result Time columns.
Back to Top

What to do if data does not appear in some reports

Procedure

  1. Run the scheduled task to import data into reports. If there is still no data in the reports, continue to step 2.
  2. Search for the metric in the database.
  3. To view the log files for errors, go to Centralized Management and click Collecting > Collector-Manager::<instance name> > Log Files.
Back to Top

Searching for metrics in the database

You can verify that a metric is being collected and used for reporting when you search and find the metric in the database.

Procedure

  1. Go to the Administration page.
  2. Under Modules, click Management of Database Modules.
  3. On the Metric Selection page, create the filter, type the number of results, and select the properties to display for the metric.
    For example, to list up to 100 results of the SignalWait Time metric with the properties of device and IP, type name=='SignalWaitTime' in the Filter field, 100 in the Maximum results field, and select device and IP for the Properties to show.
  4. Click Query.
    A list of the metric results appears. If nothing displays, the metric is not being collected.
Back to Top

Viewing collector errors in the Collector-Manager log files

Review the Collector-Manager log files to troubleshoot problems with data collection.

Procedure

  1. Click Administration.
  2. Click Centralized Management.
  3. Expand Collecting.
  4. Click the Collector-Manager for your collector instance.
    Collector-Manager::<Collector-Manager instance> - <physical_host_ID>
  5. Expand Log Files and click the View File icon to review the configuration error messages.
Back to Top