RSA Warranty and Replacement Parts


RSA provides industry-leading customer service and technical support for our complete line of Security technology products and solutions. See the RSA Product Warranty and Maintenance Table for a list of RSA's products and product families, along with a summary of the warranty and maintenance terms and options available for each.


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RSA SecurID Warranty Return Policy

Learn what to do if you experience difficulties with your SecurID hardware.

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RSA Software Warranty Policy

Discover how software provided directly by RSA is warranted for 90 days from the date of shipment or the date of electronic availability.

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Token Replacement and Disposal

See how to replace or dispose of RSA SecurID hardware authenticators. Tokens are replaced without charge if there are problems in materials or workmanship.