Open Menu
Close
Close
Close
Close
Close
X

CRM/ERP as a Service

Customer Relationship Management (CRM) is used to automate customer-facing business processes within an organization for sales, marketing and customer service. Enterprise Resource Planning (ERP) often includes transactional applications (enterprise wide, business or department transactional applications) such as line-of-business applications from PeopleSoft or SAP.

Market Insights

Cloud-based enterprise applications such as CRM and ERP are expected to grow 77% from 2013 to 2018 as revenue reaches $53.2 billion, indicating an opportunity for vendors to tap into growing demand, especially in North America and APJ, driven by established vendors updating and expanding their portfolios while also expanding their presence in markets such as Brazil.

Use Case and Recommended Products & Solutions

Key production workload requirements around availability, performance and Quality of Service (QoS)

A

VMAX

Build Your Own or Deployment into Existing Infrastructure

VMAX

  • High levels of reliability, availability, and supportability (RAS) as well as high performance

B

Vblock and VxBlock

Converged Infrastructure

Vblock and VxBlock

  • Pre-integrated, tested, and validated best-in-class compute, network, and storage technologies from Cisco, EMC, and VMware
  • Enables 3-5 day time to deployment

For use case information click here.

Small production footprints

A

Unity

Build Your Own or Deployment into Existing Infrastructure

Unity

  • Provides extremely low latencies for both block and direct NFS use cases and with 5 9's of proven resiliency and a best-in-class $/IO and $/GB

B

Vblock and VxBlock

Converged Infrastructure

Vblock and VxBlock

  • Pre-integrated, tested, and validated best-in-class compute, network, and storage technologies from Cisco, EMC, and VMware
  • Enables 3-5 day time to deployment

For use case information click here.

Additional RAS/disaster avoidance through continuous availability, Zero RPO/RTO

 

VPLEX

VPLEX

  • Virtual storage technology to enable continuous availability in and across data centers
  • Scale out cluster architecture
  • Seamless non-disruptive data mobility