Dell Future-Proof Program

¹ Three-year Satisfaction Guarantee: Requires purchase of a 3-year ProSupport agreement. Compliance is based on product specifications. Any refund will be prorated. Applicable products include: PowerProtect DD, Unity, Unity XT, ECS Appliance, PowerProtect Appliances, PowerScale, Isilon, Networking (N, S, Z Series, MX Switching Modules), PowerFlex appliance, PowerMax, PowerStore, PowerVault ME4, PowerVault ME5, SC Series, XtremIO X2, VMAX All Flash, VxRail.

² Storage Data Reduction Guarantees: Requires customer signature and minimum purchase of ProSupport for Infrastructure 4hour or NBD support agreement, a ProSupport Plus for Infrastructure support agreement, a ProSupport One for Data Center 4-hour or NBD support agreement or a valid support contract with a valid Dell support partner.  Applicable products include All-Flash Storage products only.

³ Cyber Recovery Guarantee: Applies to PowerProtect Data Domain appliances as indicated in the Terms and Conditions. Requires minimum purchase of storage capacity, DD Retention Lock Compliance Edition software license, and services as indicated in the Terms and Conditions. Signed Terms and Conditions and other eligibility criteria apply. For more information contact your Dell sales representative.

⁴ Data Protection Deduplication Guarantee: Requires customer signature and purchase of services as indicated in the Terms and Conditions. Applicable products include Data Protection products only.

⁵ The Tech Refresh & Recycle program is applicable for the following products: PowerProtect DD, Unity, Unity XT, ECS Appliance, PowerProtect Appliances, PowerScale, Isilon, PowerFlex appliance, PowerMax, PowerStore, PowerVault ME4, PowerVault ME5, SC Series, XtremIO X2, VMAX All Flash, VxRail and PowerEdge.

⁶ Payment solutions provided by Dell Financial Services L.L.C. (DFS) or its affiliate or designee, subject to availability and may vary in certain countries. Where available, offers may be changed without notice.

⁷ Never-Worry Data Migrations: Does not include data transfer services. Customer responsible for ensuring data is backed-up. Applicable products include: Unity, Unity XT, PowerFlex appliance, PowerMax, PowerStore, SC Series, XtremIO X2, VMAX All Flash, VxRail. [ ↑ ]

⁸ APEX AIOps Infrastructure Observability is available at no additional charge for products with ProSupport and ProSupport Plus contracts. Infrastructure Observability supports a broad range of Dell Technologies products, including: servers (PowerEdge), storage (PowerStore, PowerMax, PowerScale, PowerVault ME4, PowerVault ME5, Unity XT, XtremIO, and SC Series), data protection (PowerProtect DD and PowerProtect Data Manager), converged and hyperconverged infrastructure (VxBlock, VxRail, and PowerFlex), and networking (PowerSwitch for Ethernet/Connectrix for SAN).

⁹ All-Inclusive Software: Includes select software needed to store and manage data. Applicable products include: Unity, Unity XT, ECS Appliance, Networking (N, S, Z Series, MX Switching Modules), PowerFlex appliance, PowerMax, PowerStore, PowerVault ME4, PowerVault ME5, SC All-Flash, VMAX All Flash, VxRail, XtremIO X2.