EMC Secure Remote Services
Connect With EMC Customer Service! ESRS Enables 24/7 Remote Monitoring & Repair That Is Proactive, Secure, Virtual, & Simple
Dell EMC ProSupport One for Data Center
Personalized, proactive, and unified support for managing your Dell EMC investment.
Take These Five Simple Steps
Learn how to get started with EMC customer service tools and resources to optimize your EMC experience.
Offerings and Capabilities
EMC knows that a Modern Data Center requires a Modern Customer Service Experience. A customer service experience that is more personalized, predictive and proactive. A customer service experience that is built on enabling a holistic, actionable approach designed to put IT departments in total control of their IT environment and their customer service experience.
EMC's comprehensive portfolio of support services is designed to optimize and protect your IT investment. Whether you want to upgrade your warranty coverage or customize your support, EMC Customer Service offers experienced technicians, flexible service level options, and multiple support channels to maximize the value of your Modern Customer Service Experience.
ProSupport One for Data Center
Learn how ProSupport One combines the best of both Dell and EMC data center support capabilities into a single service experience for enterprise customers.
Customer Service Options
Learn about our portfolio of customer service options for your applications and information infrastructure.
Online Tools and Resources
Use your support channel of choice to gain access to EMC's personalized, proactive, predictive service tools and capabilities to manage and optimize your EMC environment.
Personalized Support Services
Boost your support experience with personalized support services such as the EMC Service Account Manager.
Services for Solutions
Access a network of leading technology providers for comprehensive interoperability support.
Warranty and Maintenance Descriptions
Download documentation on EMC product warranty and maintenance and postwarranty service offerings.