MEET OUR INNOVATORS

Dell EMC is home to some of the world’s brightest, most innovative minds in information technology. Meet our innovators and learn how they are inspiring the industry and driving innovation at Dell EMC.

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ANDREY NEVOLIN

Principal Solutions Engineer
Russia COE

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ROMAN ODEROV

Software Engineer
Russia COE

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ASSAF NATANZON

Lead Technologist
Russia COE

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ALEXEY FOMIN

Consultant Software Engineer
Russia COE

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SHUVA DEB

Consultant Software Engineer
India COE

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RODRIGO SENRA

Senior Principal Data Scientist
Brazil COE

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RODRIGO GAZZANEO

Senior Manager Executive Briefing Center
Brazil COE / CTO Ambassador

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ANGELO CIARLINI

Senior Manager Data Scientist
Brazil COE

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HELEN WALSH

Principal Software Engineer
Cork COE

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SCOTT BRIGHTWELL

Principal Systems Engineer
CTO Ambassador

EMC CUSTOMER SERVICE MATCH

Answer 5 simple questions to receive tailored recommendations based on your needs and preferences.

What is your predominant EMC Solution Type or Product Family?

How would you characterize your IT production environment?

How often do you use an external technology provider for service and support issues?

Your Recommendations

View this short demo on integrated service tools for your products

View this short demo on our proactive remote support capability for your EMC products

Learn more about how the product-aligned Designated Support Engineer can help you and your staff in this one minute video

Consider Enhanced Support if you do not require mission critical support. Enhanced is 24x7 support for production environments

Connect with technical experts on relevant discussions via the EMC Community Network

Get help customizing your EMC products to better suit your environment with Developer Support

Download the Support App to review details on all service requests for your sites

Learn more about how the Technical Account Manager can help you and your staff in this one minute video

Learn more about how the proactive Service Account Manager can help you and your staff in this one minute video

How We Determined Your Results

Out of a total of 48 of possible combinations, your results are based on the following selections:

  • Annual Revenue:
  • IT operations based in:
  • EMC solution type/product family:
  • IT production environment:
  • Use of external service provider:

DID YOU KNOW?

EMC opened a brand new customer service center in Draper, Utah in 2012, offering support in local languages and time zones throughout all of the Americas. Live Chat is available in English, Latin American Spanish, and Brazilian Portuguese.

DID YOU KNOW?

Live Chat is available in English, French, German, Italian, Portuguese, and Spanish for our customers in Europe, the Middle East, and Africa. Customer service centers are located in Ireland, the United Kingdom, and Egypt.

DID YOU KNOW?

Live Chat is available in English, Korean, Japanese, and Chinese for our customers in the Asia Pacific region. Customer service centers are located in Bangalore, India and Tokyo, Japan and multiple locations in Australia and China.