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Case Management
Case Management
Overview

Using an enterprise content management (ECM) strategy to control your critical business information saves time and money. An ECM strategy streamlines information access and links the structured and unstructured content required for effective decision-making.

But what if you could further increase the value of your information and improve the decision-making process itself?

Applying a case management model to your business process enables you to measure and then improve the effectiveness and value of the information that drives the process. Information provided in the context of a knowledge-based process enables you to analyze and adjust to change more successfully.

A comprehensive ECM strategy is critical to achieving your content management goals at the enterprise level. Once defined, your strategic roadmap is the plan for moving ECM goals from vision to reality, as measured by tangible business benefits.

The foundation for your roadmap is an information architecture that ensures consistency, enables enterprise adoption, and considers your current and future business needs for every phase in the information lifecycle from capture through processing and retention.

Our content management experts can assess the ECM maturity of your business and use a transactional content management model to help you successfully define and manage the change driven by your enterprise information strategy.

What We Offer
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  • Enterprise Content Management Strategy
  • Enterprise Core Solution

EMC’s leadership in the ECM market is driven by deep expertise in industry, business, and operational processes and standards.  We have helped thousands of customers design ECM solutions with real business benefits.

Case management solutions add value to business processes with standards-driven, configurable, and compliant components that are faster to deploy and easier to maintain. Our approach helps customers to accelerate their business benefit and reduce TCO.

Whether your solution requirements are process-, industry-, or regulatory-driven, our intelligent case management tools and expertise enable the capture, processing, delivery, protection, and archival of the information assets that automate your most critical business processes.

What We Offer
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  • Enterprise Core Solution
  • Enterprise Content Management Strategy

The foundation for effective case-based solutions is an architecture that supports intelligent, enterprise-wide management of business content in all its forms. Designing such an architecture to support flexible, agile, compliant business processes is the cornerstone of our case management expertise.

To sustain success, your information architecture must be as adaptable as your business processes are to internal and external forces affecting your bottom line.

Using a case management approach helps to increase your business agility by improving how quickly content and processes can change to meet new market demands, and by minimizing the disruption those changes impose on the business. 

What We Offer
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  • Enterprise Content Management Strategy
  • Enterprise Core Solution

As a leader in enterprise content management technology, EMC has defined many best practices in use by customers today. From object, metadata, and taxonomy modeling to distributed architectures, search optimization, and tiered storage, we are expert in applying ECM best practices to your business.

Decades of deployment experience with a diverse set of customers gives us deep knowledge of many industries in almost every corner of the globe. That knowledge enables us to apply the appropriate best practices to your unique business requirements.

Case management modeling accelerates business solution development by embedding our best practices framework into the technology. This enables us to refine and optimize your unique business processes using a common, configurable tool set.

What We Offer
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  • Enterprise Content Management Strategy
  • Enterprise Core Solution

Information that drives your business decisions can change dramatically over its lifecycle, as it intersects, merges, and feeds supporting functions. Mission-critical applications are evolving into critical business processes that require integration at the data, process, and platform levels.

Enabling distinct business processes to work together creates a foundation for intelligent information management. Applying case management rules to an information lifecycle makes the right data available to the right process on the right platform at the right time for optimum decision-making.

Using case-based modeling to improve the effectiveness of your business processes adds value to your content and provides a more efficient decision-making environment.

What We Offer
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  • ECM Application Integration
  • Enterprise Content Management Strategy
  • Enterprise Core Solution
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