Press Release

Turkey’s Largest Public Banking Organization Selects EMC Documentum to Drive Business Transformation

Ziraat Bank Employs EMC Documentum Platform Combining ECM, BPM, and Intelligent Capture

Story Highlights

  • Ziraat Bank, the largest public banking organization in Turkey, chooses EMC Documentum to anchor its information management strategy and improve its organizational processes across all branches and subsidiaries.
  • The EMC solution combines enterprise content management (ECM), business process management (BPM) and intelligent capture.
  • With EMC Documentum, Ziraat Bank can now implement internal correspondence and regulation processes to help it ensure global compliance, improve decision making, enhance service levels, and automate application processing to increase efficiency and productivity across various internal departments.
HOPKINTON, Mass., February 8, 2012 - 

EMC Corporation (NYSE: EMC) today announced that Ziraat Bank, the largest public banking organization with the widest service network in Turkey, has selected EMC® Documentum® to improve its organizational processes across 1,400 branch offices and subsidiaries worldwide. EMC Documentum is a comprehensive enterprise content management (ECM) platform that enables customers to collaborate, manages, access, distribute and control information securely anywhere, at any time, from any device.

With more than 22,000 employees and an aggressive strategy to grow its service network, Ziraat Bank needed a comprehensive and highly-integrated ECM solution for managing its entire information life-cycle with superior security and governance. After a rigorous evaluation process and working with EMC's Information Intelligence Group's Services organization, the company chose an enterprise-wide approach to managing its information and deployed Documentum as its intelligent information foundation combining ECM, business process management (BPM), and capture capabilities within a unified information management platform.

By deploying Documentum, Ziraat Bank can now implement internal correspondence and regulation processes to ensure global compliance and operational efficiency, and automate application processing to accelerate transactions and increase productivity across various internal departments. These processes are streamlined and coordinated across functional boundaries both inside and outside the organization, providing the visibility into business operations to enhance decision quality and service levels.

Customer Quote:

Yunus Uygur Kocaoglu, General Manager of Fintek Financial Technology Services, an EMC partner working with the Bank

"Today's global banking environment requires a comprehensive information management foundation that is extensive, yet scalable to adapt to emerging needs. Documentum meets those requirements and provides the infrastructure to help us transform our business, drive greater efficiency, prepare for growth, and remain competitive in a cost-effective manner."

Executive Quote:

Rohit Ghai, Vice President and General Manager, Content and Case Management Group, EMC Information Intelligence Group.

"We are pleased to work with Ziraat Bank, helping them transform the way they do business. Using Documentum as the scalable and compliant information fabric coupled with Captiva's enterprise capture platform enables global brands like Ziraat to automate and information-enable business processes to drive transformation."

Additional Resources:

About EMC

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at

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