Press Release

EMC Receives Highest Rating Given, ""Strong Positive,"" in Leading Analyst Fir' Storage Services MarketScope Report

HOPKINTON, Mass. - September 24, 2010

HOPKINTON, Mass., September 24, 2010 - 

EMC Corporation (NYSE:EMC), the world leader in information infrastructure solutions, today announced that EMC received a "Strong Positive," the highest possible rating given, in Gartner's report entitled "MarketScope for Storage Services, North America, 2010."1 EMC was one of 10 vendors evaluated in the report.

"EMC Global Services' commitment to ever-increasing levels of expertise and best practices are delivering exceptional Total Customer Experience," said Howard Elias, President and Chief Operating Officer, EMC Information Infrastructure and Cloud Services. "Our comprehensive portfolio of services enables EMC to be a strategic partner to our customers by helping them build a strategy, adopt technology, and rely on our superior support as they realize the benefits of EMC technology and next-generation infrastructure, such as virtualization and private cloud. Through our sustained focus on service excellence, we help our customers increase efficiency, reduce costs and gain the maximum value from their information infrastructure investments. We believe Gartner's 'Strong Positive' rating is affirmation of EMC's vision and excellence in execution."

"We have found EMC's portfolio of services, including consulting, integration and customer support, have helped us achieve our IT goals," said Dan Lohrmann, CTO and Deputy Director, for the State of Michigan. "Not only is EMC extremely responsive—delivering on time and on budget— but they have the virtualization expertise needed to help ensure our success before, during and after implementation."

The following services comprised Gartner's MarketScope analysis and served as the basis for Gartner's market sizing and market share assessments:

  • Storage Hardware Maintenance and Support Services
  • Storage Software Maintenance and Support Services
  • Storage Consulting Services
  • Storage Implementation Services
  • Storage Management Services

Evaluation criteria used by Gartner to rate the vendors included Customer Experience, Innovation, Market Responsiveness and Track Record, Marketing Execution, Product/Service, Vertical/Industry Strategy, and Overall Viability. To view the entire Gartner Storage Services MarketScope report, click HERE.

About EMC

The MarketScope is copyrighted 2010 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

EMC Corporation (NYSE: EMC) is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Information about EMC's products and services can be found at

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1 Gartner "MarketScope for Storage Services, North America, 2010" by Adam W. Couture and Robert Passmore, August 17, 2010.