RSA Warranty and Replacement Parts

Overview

RSA provides industry-leading customer service and technical support for our complete line of Security technology products and solutions. See the RSA Product Warranty and Maintenance Table for a list of RSA's products and product families, along with a summary of the warranty and maintenance terms and options available for each.

RSA SecurID Warranty Return Policy

Learn what to do if you experience difficulties with your SecurID hardware.

RSA Software Warranty Policy

Discover how software provided directly by RSA is warranted for 90 days from the date of shipment or the date of electronic availability.

Token Replacement and Disposal

See how to replace or dispose of RSA SecurID hardware authenticators. Tokens are replaced without charge if there are problems in materials or workmanship.