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Solutions for Microsoft Support

EMC Solutions for Microsoft Support leverage years of successful partnership. As a Microsoft Gold Certified Partner, EMC works with Microsoft to deliver seamless support for your EMC/Microsoft implementation.

EMC's Competency Center, located in Duluth, Georgia, is both an Authorized Microsoft Solutions Provider and Microsoft Gold Certified Partner. With focused Windows expertise, this center accelerates resolution of your issues and enhances service efficiency and quality. The center handles Level 1 and Level 2 technical support, and is connected to EMC's Intelligent Contact Management system—enabling it to leverage EMC's global pool of resources. When necessary, Microsoft engineering is available, ensuring that high-impact issues get the right level of support.

EMC ensures comprehensive support of your EMC/Microsoft implementation, helping you:

  • Maximize ROI with coordinated support.
  • Minimize risk by knowing your joint solution has been tested by EMC and Microsoft.
  • Get expert support for your environment from experts trained by Microsoft, at Microsoft.

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