Billing and Mediation Infrastructure

Key Benefits

• Record sharing — Facilitate record sharing with federated data warehouses accessible to customer service, network, fraud, and compliance managers.

• SLA management — Meet internal Service Level Agreements (SLAs) with efficient handling and load balancing of data streams.

• Rapid changes — Leverage flexible and accessible databases to quickly handle changes in rate tables, service plans, and customer profiles.

• Operational efficiency — Lower costs and maximize organizational efficiency by consolidating multiple billing systems into a unified environment.

• Business continuity — Protect billing and customer records with production–load snapshots and replication policies tailored to fit your environment.

• Speed — Accelerate billing process with automated data transfer at every step—from initial collection through mediation, rating, processing, and delivery.

• Regulatory compliance — Securely archive, protect, and analyze several years of bill records to meet industry and government compliance requirements.