EMC 911 Call Center Management provides a stable, highly scalable storage environment for 911 applications. The 911 Call Center Management solution provides a replicated storage environment for computer-aided dispatch and records management. It supports emergency respondents and makes information available to multiple end points—from police and emergency vehicles in the field to administrators and dispatch organizations in centralized locations.
Multiple data end points — Ensure data is available when and where it is needed.
Data management — Establish a stable call-center data management process.