Banking

Key Benefits

• Customer centricity — Deliver multichannel customer service, create new revenue streams, and drive customer satisfaction.

• Risk management and compliance — Protect reputation, prevent fraud, secure data, and address regulatory requirements.

• Business efficiencies — Improve payments, simplify customer onboarding, streamline loan operations, and support business intelligence.

• IT efficiencies — Improve systems integrations and data center migration and consolidation, virtualization, and green IT when you use our Banking solutions.

Solutions

Core Systems

• Client Engagement — Enable collaboration and process execution between clients and bank employees using secure online workspaces.

• Digital Office Solution for Financial Services — Drive down costs, automate key processes, and provide electronic archives to reduce risk and ensure compliance.

• Imaging for Financial Services — Transform paper documents into electronic images that you can easily manage throughout your business processes.

• Loan and Mortgage Processing — Scan and automatically route a virtual folder of related digitized content for rapid review and approval. Create permanent records to comply with regulations.

• New Account Enrollment — Automate, accelerate, and optimize the process of opening new accounts from initial customer interaction to fulfillment.

• New Product Development — Shorten time to market for new products and services by implementing virtual project workspaces, a global content repository, and business process support.

• Payments Solution for Financial Services — Improve performance and security, support multiple data formats, lower transaction costs, and facilitate compliance.

• Web and Portal Publishing for Banking — Enable customers and service representatives to quickly locate information and employees to rapidly publish information to websites and portals.

Security and Regulatory Compliance

• Compliance and eDiscovery — Assess your applications and infrastructure, plan compliance strategies, and implement policies for the retention, retrieval, and destruction of critical information.

• Compliance Solution for Financial Services — Monitor security events to identify risks and vulnerabilities and reduce noncompliance costs.

• Information Security — Provide identification, authentication, and access protection to safeguard sensitive information.

Information Infrastructure

• Backup, Recovery and Archiving — Proactively manage your banking information to meet more stringent data recovery requirements and strengthen data protection, while significantly reducing costs.

• Business Continuity and Availability — Ensure continuous availability of information through a comprehensive suite of replication strategies and technologies.

• Infrastructure Consolidation and Optimization — Optimize your data center, network, and storage while maximizing your IT resource allocation and use.

• Mail and Messaging — Improve the operational efficiency of your messaging environment, automate e-mail retention and disposal policies, and reduce the cost and risk of legal discovery.

• Virtualizing Information Infrastructure — Increase the utilization of your servers, files, and block storage through the use of virtualization technology.