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Improving Productivity
Improving Productivity
Overview

Improve the productivity of your workforce by making it easier for them to share information, collaborate, make decisions, and learn. Enterprise portals, business intelligence systems, and process automation can help by consolidating views of disparate data sources, enabling predictive analysis, and providing access to the information needed to make timely business decisions.

Unified communications systems bring integrated and real-time delivery of messaging, voice, and conferencing to enable easier, more direct collaboration. Web-based learning systems can enhance employee effectiveness

Insights
Descriptive Info
Gain Insights to Navigate Your Business

The purpose of business intelligence (BI) is to better support business decision-making by creating historical, current, and predictive views of business operations. This requires tapping into a wide variety of data sources and gaining access to analysis tools that will help you wade through a sea of information to gain the necessary insights.

Our Perspective

A successful business intelligence implementation requires more than knowledge of technology—it requires deep business expertise and an understanding of the decision-makers’ perspective. At EMC we understand information management challenges and can address them in innovative ways.

We involve business users at the beginning of every BI initiative. This ensures that we identify the right requirements and deliver systems with high success rates and broad business impact. By using methodologies which range from “voice-of-the-customer” and scenario planning to business modeling and scorecards, we create business intelligence systems that will guide strategic decision-making at the enterprise or departmental level. Our industry and technology expertise, combined with a disciplined approach, ensure delivery of a system that will provide the critical information that leads to improved operational and financial performance.

What We Offer
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Descriptive Info
Success Stories
Create an Effective Enterprise Collaboration Strategy

Today’s global workplace comprises virtual teams of employees, customers, and partners, bringing increased pressure on organizations to create collaboration environments that make it easy to discuss and share ideas. Enterprise portals can be used to manage distributed content, integrate data from disparate applications, serve as a business intelligence platform, or provide an environment for managing workflows.

Our Perspective

Determining the best strategy for implementation requires more than simply selecting and installing a technology platform. It requires an understanding of how the platform fits into the organization’s strategic long-term vision. An effective strategy also requires planning for compliance, governance, taxonomy, user experience, information architecture, and security.

At EMC, we draw on our proven methodology and expertise in business process analysis, application integration, and workflow automation to create an intuitive collaboration system that will be simple to manage and will scale with the business. We take a phased approach to implementation that guides you through all stages from envisioning to deployment. By focusing on user experience, we ensure that your system will support both business goals and the users’ needs, desires, and behaviors.

What We Offer
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  • Portal and Collaboration System Development
    Capitalize on our expertise in business process analysis, user experience design, and technical infrastructure to convert your strategic vision for collaboration into an intuitive, easy-to-use system.
  • User Experience and Information Architecture
    Cut transaction time, improve productivity, and save costs with easy-to-use, intuitive interfaces. EMC consultants create designs that enable users to quickly accomplish tasks and access information.
  • Information Security Consulting
    Protect your critical business information assets, comply with internal and external mandates, and provide secure access.
Descriptive Info
Success Stories
Communicate Anytime, Anywhere

Unified communications (UC) systems integrate real-time delivery of messaging, voice, and conferencing to enable easier, more direct collaboration. The components of UC can include instant messaging, telephony, video, e-mail, and voicemail. Presence—the ability to know where communications’ recipients are and if they are available, in real time—is also a key part of UC. The wide marketplace of vendor products and the evolving nature of the technology can make it challenging for an organization to understand how to select and deploy the right technology.

Our Perspective

EMC understands the complexity of UC technology and that enterprises already have large investments in existing communication infrastructures. EMC consultants understand that there is no “one size fits all,” and that a multi-vendor solution is inevitable. We help you evaluate enterprise communications needs, analyze the options, and determine how these options fit within your long-term business strategy. We can then configure, integrate, and deploy your unified communications system to meet your unique requirements.

What We Offer
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  • Enterprise Messaging and Unified Communications
    Consolidate e-mail, voicemail, and fax into a single inbox. Add unified presence capability, integrate collaboration, and create a unified communications system that truly empowers knowledge workers
  • Microsoft Infrastructure Optimization
    Reduce maintenance, improve system performance, decrease downtime, protect information, develop a virtualization strategy, and reduce the cost and complexity of your technical infrastructure.
Descriptive Info
Expand the Digital Universe

IDC’s white paper, "The Diverse and Exploding Digital Universe”, warns that in the coming years IT organizations will need to:

  • Collaborate cross-functionally with business units.
  • Spearhead the development of organization-wide procedures for information governance.
  • Deploy new tools and standards into the organization to optimize data management.

What’s more, EMC research indicates that over one million storage professionals will be needed globally by 2012. So, are you ready?

Our Perspective

The rapid growth in digital information is demanding significant growth in the number of trained storage professionals, resulting in a shortfall that will impact the availability and management of data. We understand the challenges you face when searching for the right skills for your information infrastructure and we are committed to helping organizations close the expanding knowledge gap.

Our approach is simple—provide training that is relevant, timely, convenient, and cost-effective. Our goal is to ensure that you maximize the return on your EMC investment. EMC’s award-winning Education Services can help you to develop your team’s skills and improve your organization’s productivity with our open storage technology curriculum, EMC technology-specific learning paths, or EMC Proven™ Professional Certification.

What We Offer
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  • EMC Technology-Specific Learning Paths
    Instructor-led training from EMC Education Services explores detailed tasks, policies, measurements, roles and responsibility for major ITIL processes tailored to support a storage operation.
  • EMC Proven™ Professional Certification Program
    Instructor-led training from EMC Education Services explores detailed tasks, policies, measurements, roles and responsibility for major ITIL processes tailored to support a storage operation.
  • Content Management Education
    Instructor-led training from EMC Education Services explores detailed tasks, policies, measurements, roles and responsibility for major ITIL processes tailored to support a storage operation.
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