Your business requires a constant flow of information to run efficiently, but the nature, quality, and availability of information changes at every stage in its lifecycle. An examination of business processes to improve operational efficiency must consider the source, organization, availability, security, and disposition of the information required to run your business.

A cross-organizational view of your information assets and their business contexts reveals how information is exchanged throughout its lifecycle. It enables you to eliminate redundancy and the segregation of content that increases operational costs.

EMC categorizes and maintains critical information assets within a unified content management platform, aligning information with your operations at the appropriate lifecycle stages. This approach streamlines business processes and reduces information overhead.

Companies become more productive and respond faster to marketplace changes when their business processes are streamlined. These processes are often driven by compliance laws and quality initiatives. Years of implementing point applications for functions such as ERP, CRM, billing, and procurement have made it increasingly difficult for companies to effectively automate business processes that span the organization.

You can create agile business processes by breaking down massive applications into separate business services. These processes can be automated and managed to be resilient to changes in technology.

EMC’s innovative approach to business process automation helps companies improve agility and interoperability by implementing business processes as collections of services. These services can be easily reconfigured and reused in different scenarios as your needs and the marketplace change.

Our team of designers and strategists work with you to plan and implement a solution. We leverage best practices and reusable components, provide industry expertise, and align stakeholders through an inclusive, iterative design process.

The funding of IT by different applications and business functions frequently results in disconnected infrastructure silos. Operational processes and skill sets often fail to capture and leverage best practices across the enterprise. For many organizations, a shrinking pool of senior IT staff and a lack of identified best practices make this problem worse.

EMC Consulting recommends a different approach. We set standards for your IT operations to maximize the efficiency of your information infrastructure. We assess the maturity of your IT operations according to standard industry models and determine the highest-impact focus for process and skill improvements.

Leveraging industry best practices and frameworks, such as the IT Infrastructure Library (ITIL), to design and document IT operational processes and procedural run books captures the knowledge of your most skilled and experienced practitioners. It also provides the basis for developing these skills throughout your team. Companies that leverage industry best practices gain further efficiencies by automating low-level IT functions, allowing IT staff to focus on more strategic tasks.