Optimizing the value of business content begins with a cohesive strategy for capturing, managing, delivering, protecting, and archiving information assets. An enterprise view of the processes that influence the content management lifecycle should be designed to support your business objectives.
Leveraging common principles for enterprise content management across business lines establishes a scalable architecture that increases the intelligence and the value of information assets for your business.
Making the right content available to the right people at the right time is the foundation–rather than the goal–of enterprise content management. Adding intelligence and context to that content will drive greater business success.
To generate intelligent information effectively, you need to translate a wide array of inputs into business-ready content and optimize its flow through your organization. Enabling faster access to the critical information that drives your business processes results in more effective decision-making.
Our enterprise capture solutions combine classification and data extraction technology with content management functionality to maximize automated content capture for rapid delivery of intelligent information assets to your business applications.
An enterprise content management platform provides a simple and uniform way to organize the information assets that are acquired, stored, delivered, secured, and disposed of by your business processes. This common, scalable architecture better leverages every asset type across the organization.
Greater value can be achieved from those assets by reducing redundancy to lower storage costs, defining a common classification scheme to facilitate shared access, and automating processes that operate on those assets to improve productivity.
Our content management experts address every type and stage in the lifecycle of your information assets. This ensures that you gain the most value from the email, digital and rich media, reports, records, images, and web content that supports your entire business.
Businesses spend considerable resources producing personalized information designed to attract, inform, service and retain customers. Competition further fuels the need for customized content, delivered via the appropriate media channel. This is typically a complex and costly process.
Our customized document generation and content management expertise enables the production of on-demand, batch or workflow-based communications that enhance customer experience while increasing compliance and reducing costs.
By combining common authoring tools, a robust document generation engine, and multichannel delivery formats, you can propel your communications to a higher level of effectiveness that will drive greater customer loyalty and retention for your business.
Effective collaboration requires the seamless exchange of information using familiar user interfaces supported by a robust content management foundation. The productivity of your knowledge workers depends in part on how well you integrate the collaborative processes in and outside your company.
Our collaborative tools and services enable users to share information assets between applications and processes by creating a common platform for enterprise content management. This empowers users to manage assets using their preferred interface to retain business context.
In a collaborative content environment, end-user flexibility is complimented by tighter control of security, governance, and storage efficiency in the underlying platform, which improves productivity and lowers cost to improve return on investment.
- Good Information Governance: Addressing Compliance, eDiscovery and Information Privacy in the Enterprise
Managing the accessibility, protection, dissemination, and retention of information assets requires more diligence than ever before. By combining our scalable and secure content management platform with your policy-driven processes you gain support for the most versatile content and retention requirements.
Securing your business assets includes best practices for information rights management, access control, auditing of shared content, evaluating or establishing policies and procedures for regulatory compliance, and identifying gaps in your security strategy.
Our approach not only addresses your current compliance requirements, but establishes processes for monitoring and adapting those requirements to changing corporate and regulatory mandates.