EMC Out-Tasking Services
- Large enterprises
- Midmarket organizations
- Small enterprises
- Selectively offload "run-and-maintain" operational tasks
- Shift from a “people approach” to a "services approach"
- Deploy the right skills at the right cost for the right timeframe
Focus on business-critical initiatives
Enhance IT Performance
Improve Efficiency and Reliability
Extend Productivity Affordably
IT organizations are under increasing pressure to enable business growth and innovation with an information infrastructure that speeds time to market and IT value. New technology initiatives will transform how you do business. Your IT staff needs to be freed from mundane, day-to-day operational tasks to focus on these strategic objectives.
EMC Out-Tasking Services offers a full portfolio to choose from:
- EMC Operations Center – Delivers 24x7 remote intelligent monitoring and management of storage and backup environments
- Change management – Tracks customer-approved standard, complex, and emergency change requests to production infrastructure and internal applications
- Reporting as a service – Provides the single-console view needed to monitor and manage the entire storage area network (SAN), network-attached storage (NAS), and backup and recovery services infrastructure.
- Backup alert and restart – Deploys repeatable processes to ensure successful backups, trouble-free recoveries, and ongoing data security
- Performance management – Evaluates your storage environment with detailed recommendations for improving the performance of select assets—requires EMC Operations Center
- Software upgrades – Optimizes your EMC software investment by performing upgrades efficiently, cost-effectively, and smoothly, minimizing disruptions to your operations—supplemental service
- Optimized infrastructure investments
- Improved IT value to the business
- Greater productivity from your IT staff
Dutch Bank Uses Remote Storage Management to Help Reduce Costs and Ensure Services Are Available 24/7
With EMC Out-Tasking Services, Friesland Bank achieved 24/7 availability without having to add staff, thus increasing its value to customers while keeping its costs under control.
ESGEMC Remote Managed Services and Residencies: Innovative Approach to Increasing Operational Efficiencies