Product: EMC Smarts Report Manager

Smarts

Report Manager
Comprehensive reports from EMC Smarts intelligent analysis

EMC Smarts Report Manager captures, organizes, and presents historical views of events and the results of root-cause and impact analysis from EMC Smarts applications. With Report Manager, you have the information you need to identify and correct chronic infrastructure bottlenecks and problem patterns, refine processes to meet performance targets, generate reports about your own networks and improve network management, deliver business-specific reports to customers, and empower customer service staff to better handle recurring problems.

Descriptive & Technical Info

Data Sheet

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EMC Smarts Report Manager delivers:

Features	Benefits
Automated reports	Receive reports automatically at defined intervals—you can access Report Manager from any web browser.
Critical event metrics	Maximize performance by tracking metrics that help you identify the actions needed to improve service levels.
Historical reports	Get a complete historical perspective on infrastructure availability and performance.
Event correlation	Correlate technology failures and business events to help agents respond knowledgeably to customer inquiries.
Sorting and filtering	Prioritize resources by sorting and filtering infrastructure problems based on business impact.

Available Evaluation Software.

Product Name	Operating Environment

Business Dashboard -EMC Smarts Business Dashboard accesses realtime analysis via a customizable, web-based user interface that features tight security, role-based privileges, and single sign-on.

Business Impact Manager -EMC Smarts Business Impact Manager ensures availability of key business services by mapping business processes to the network and application resources that support them.

IP Availability Manager -EMC Smarts IP Availability Manager enables realtime root-cause and impact analysis of Internet Protocol (IP) networks, improving your mean time to repair and maximizing IT availability.

Service Assurance Manager -EMC Smarts Service Assurance Manager integrates and correlates topology, events, and analysis from multiple sources to assess the health of your information infrastructure—and its effect on your business.

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