As an OEM, we know that platform stability and availability are key to cost control and maintaining customer satisfaction. We also appreciate that you need a sufficient period of time to design and test for new products that your suppliers bring to market from time to time. This is why EMC offers extended life on our most popular storage platforms at no additional cost.
This program is exclusive to OEM customers and includes:
- Guaranteed product availability for five years from initial launch date
- Disk drive and enclosure upgrade availability for six years from launch date
- Spares for seven years and spares returns and sustaining software support for eight years from launch date
- Last time buy notice will be issued six months prior to EOL