Cloud computing, virtualization, mobility: Individually, these technology trends have brought sweeping changes to IT organizations for years. Together, they are driving the biggest disruptive force in IT today-the IT as a Service (ITaaS) revolution. IT organizations in every sector are feeling business and technology pressures to move to an ITaaS delivery model, where the focus is on business services more than technology products, and where IT brokers services as well as provides them. These changes have IT and business leaders working together in new ways. The rewards promise to be game-changing, but getting there will prove challenging.
Download the report, IT as a Service: A Work in Progress.