Leadership & Innovation
Points of View
ON Magazine
Five Directions for IT
These days at EMC, initiatives receive IT spending priority if they:
- Increase revenue and market share and improve the total customer experience—for example, really raising the bar on tools for our sales/field organization, such as world-class CRM tools
- Are architectures for the future—for example, deduplication technologies such as EMC Avamar software; flash-based storage; cloud infrastructure; or projects focused on application rationalization, globalization, or scalability
- Improve the speed to market—for example, business intelligence tools, iterative approaches to deliverables and solutions, and tools that expedite business/IT investment decisions
- Deliver measurable value to the business—for example, virtualization
- Increase employee productivity—for example, rollouts of internal instant messaging to facilitate fast and efficient communication, or investments in videoconferencing
