EMC Smarts
Automated IT management enabling service assurance
EMC Smarts, part of the EMC Service Assurance Suite, delivers the core management capabilities that IT operations teams need in order to provide organizations with service assurance for applications and services. Smarts monitors the availability and performance of networks, storage environments, and servers, and delivers automated root-cause and business-impact analysis.
Virtual Data Center Visibility
Unified management of virtual, physical, and cloud environments—networks, storage environments, and servers—helps ensure the availability of virtualized applications and services, reduce management complexity, and increase operational efficiency.
Configuration Management
Improve operational efficiency and eliminate the source of the vast majority of service-impacting problems by automating change and configuration management, and ensuring IT compliance to standards and best practices.
Root-Cause and Impact Analysis
Advanced, automated root-cause and business-impact analysis capabilities improve application and infrastructure availability by reducing the time needed to identify, prioritize, and resolve problems, allowing you to put the right person on the right problem at the right time.
Offerings
-
Smarts Application Connectivity Monitor
Ensure the availability of critical business applications by identifying application connectivity problems anywhere in your virtualized data center. -
Smarts Business Impact Manager
Map business services and processes to the supporting virtualized data center infrastructure, and understand impact on business services and customers. -
Smarts IP Availability Manager
Provide service assurance for applications by improving infrastructure availability and resolving problems faster with automated root-cause analysis. -
Smarts MPLS Manager
Discover and understand logical and physical relationships in MPLS networks, maximize infrastructure availability, and provide service assurance. -
Smarts Multicast Manager
View multicast groups and trees, active sessions, protocol entities, and understand network relationships for control and visibility in the cloud. -
Smarts Network Configuration Manager
Automate the network configuration and change management lifecycle, increase efficiency, save time, and ensure compliance. -
Smarts Network Protocol Manager
Isolate and quickly resolve hard-to-identify routing-protocol issues caused by misconfigurations, software problems, and network connectivity. -
Smarts Optical Transport Manager
Determine how optical network failures affect business operations, monitor the cloud infrastructure, and dramatically improve service availability. -
Smarts Server Manager
Simplify management of your VMware and Microsoft virtualized server environments through root cause analysis and business impact measurement. -
Smarts Service Assurance Manager
Gain control and visibility in the cloud through real-time, end-to-end views into the infrastructure, its health, and its effect on critical services. -
Smarts Storage Insight for Availability
Automate the source and impact of storage area network availability problems -
Smarts VoIP Manager
Pinpoint, prioritize, and rapidly resolve performance and availability issues impacting VoIP.
News
News
Resources
Analyst Reports
- Analyst Report: EMA Radar for Enterprise Network Management Systems (ENMS): Q4 2012 Report Summary & EMC Profile
-
Enterprise Strategy Group
EMC Smarts 9.1 Provides End-to-End Visibility
Customer Profiles
- Customer Profile: Microsoft Corporation
- Customer Profile: Verizon Business
- Customer Profile: CompuCom Systems, Inc.
- Customer Profile: T-Systems
Product Demo
Solution Overviews
Videos
- Transforming Operations Management Through Service Assurance with EMC
- CompuCom Systems on Saving Money and Delivering Value to Customers
- CSC on EMC Smarts Service Assurance Manager
- Enterprise Management Associates: How EMC Smarts 9.1 Delivers Storage Operational Insight Through an Integrated Approach to Virtual Datacenter Management
- Enterprise Strategy Group: EMC Smarts
EMC Perspectives
Learning & Events
Learn
-
Recorded Webcast
Assure Service Performance in Your Virtualized Environment -
Recorded Webcast
Eliminate the War Room: Unified Network Availability, Performance, and Change Management
Attend
-
EMC World 2013
May 6-9, 2013 – The Venetian, Las Vegas, NV