Top 5 Ways CCM + ECM can Improve Insurers Bottom Line
Recorded Webcast : Content Management, Case Management
Information and communications are growing at astounding rates, causing insurers to seek solutions that can reduce the ongoing costs of a paper-intensive business and provide them with a competitive advantage.
Join us for a lively and insightful presentation by insurance industry analysts, Deb Smallwood and Mark Breading of SMA Research, focusing on the trends and priorities insurance companies need to consider to positively impact their competitive positioning and bottom line results. Findings from SMA's comprehensive research of top insurers will also be presented.
- An overview of business drivers and priorities
- Spending patterns for top insurers
- Targeted solution areas to improve business capabilities
- The advantages of combining advanced customer communication management (CCM) and enterprise content management (ECM)