Date:
Nov 09, 10
Event Type:
Recorded Webcast
Product(s):
Document Sciences xPressForms, Document Sciences xPressDerivatives, Document Sciences xDesign, Document Sciences xRevise, Document Sciences xResponse, Document Sciences xPresso for Microsoft Word, Document Sciences xPresso for Adobe InDesign, Document Sciences xPresso for Adobe Dreamweaver, Document Sciences xPression Documentum Edition, Document Sciences xPression Enterprise Edition
To realize the benefits of Smart Grids, your customers must understand and actively participate in Smart Grid conservation and variable pricing programs.
With a single, multichannel customer communications platform from EMC, you can establish a "Trusted Energy Advisor" relationship with your customers, achieve high program adoption rates, and minimize call center costs.
Register to view this recorded webcast and learn how you can:
- Increase customer understanding, support, and participation in Smart Grid programs through relevant, timely, and personalized messaging
- Minimize Smart Meter impact on call center volume
- Leverage key findings from a survey of utility customers regarding their knowledge of energy efficiency programs and preferred means of communication
