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Watch CSC Remote Management Services Tools Developer Stephen Comoletti discuss why this consulting, systems integration and design, IT and business process outsourcing, applications software, Web and application hosting provider turned to EMC. By taking advantage of EMC Smarts Service Assurance Manager features such as automated discovery, root-cause analysis, and ease of deployment, CSC was able to improve the quality of services they deliver to customers, enhancing the efficiency and effectiveness of its IT operations team.