Document Sciences xPression Enterprise Edition Intelligent Multichannel Customer Communications
Multiple Use Cases
Organizations operate under tremendous competitive pressures to improve the customer experience while cutting costs and increasing efficiency. EMC Document Sciences xPression Enterprise Edition helps companies face these challenges with a multichannel platform to quickly produce highly personalized and cost-effective customer communications on demand, interactively, and in high-volume batch for delivery via print, e-mail, web, and mobile text messaging.
xPression provides organizations with the ability to build profitable relationships by generating multichannel communications based on each customer’s preference, while it ensures the use of consistent, relevant, and approved content by combining variable data with digital assets through powerful document assembly logic. Leveraging familiar authoring tools from Microsoft and Adobe, xPression generates communications in a variety of ways to best suit the varying business situations such as high-volume batch printing, responding to real time requests, and generating communications as part of the organization’s business process management infrastructure.
Built on a service-oriented architecture, xPression generates a wide variety of customer communications including correspondence, proposals, contracts, policies, statements, and marketing materials from a single robust system.
EMC Document Sciences CompuSet Bridge for xPression
Document Sciences Development ToolsRapidly integrate xPression's rules-based assembly, interactive editing and document output capabilities.
EMC Document Sciences Interactive Editing Clients
EMC Document Sciences xPressFormsSimplify and automate the generation and management of Property and Casualty insurance forms using a Web-based tool.
EMC Document Sciences xPression OnDemand
EMC Document Sciences Design ClientsCreate customized correspondence, proposals, invoices, and billing statements by adding variable content to Microsoft Word, Adobe InDesign, or Dreamweaver.
EMC Document Sciences xResponseInteractively personalize correspondence in a Web-based Microsoft Word environment, providing a controlled editing tool for business users.
EMC Document Sciences xReviseStreamline contract creation, negotiation and approval, deliver contracts through multiple channels, and reduce risk with EMC Document Sciences xRevise.
Accelerate development of intelligent case management applications and automate business processes to improve efficiency and compliance.
Document Sciences xPression Documentum Edition
Automates the creation and multichannel delivery of highly personalized and customized correspondence from within your Documentum environment.
Automate testing processes throughout a document’s lifecycle, from creation to output validation and regression testing.
Efficiently creates, tracks, manages, and distributes personalized and accurate outbound communications across physical and electronic channels.
Increase responsiveness, visibility, collaboration, and accountability across the entire grant process.
Health Insurance Document Generation
Automate creation, archiving, and retention of your health insurance documents to process information more efficiently.
- White Paper: EMC Document Sciences xPression Service-Oriented Architecture
- White Paper: EMC Document Sciences xPression Enterprise Integration
Data and Spec Sheets
- Data Sheet: EMC Document Sciences xPression Enterprise Edition
- EMC Document Sciences xPression--Empower Users with Interactive Correspondence
- Solution Overview: EMC Document Sciences xPression for Public Sector Correspondence
- Solution Overview: EMC Document Sciences xPression for Correspondence
- 15 Minute Guide: A 15-Minute Guide to Best Practices in Multichannel Correspondence Management
- 15 Minute Guide: 15-Minute Guide to Elevating the Customer Experience Through Statements
Nov 06, 2012EMC Launches Massive Wave of Content Management Products and Solutions
Nov 06, 2012EMC and Capgemini Launch Case-as-a-Service Solution to Transform Case Management
November 1, 2011EMC OnDemand Brings Captiva, Document Sciences and Documentum to the Hybrid Cloud
October 14, 2011Independent Research Firm Cites EMC Document Sciences as a Leader in Customer Communications Management
July 5, 2011EMC Wins 2011 RAVE Award for Document Creation
Learning & Events
Nov 27, 2012Smart Solutions for Smart Grid CommunicationsSmart grid and competition is driving utilities to move from simple billing to a consolidated customer engagement strategy where clients receive personalized information that provides real-time value. Learn how EMC can help you communicate the way your customers expect.
Jul 13, 2012Discover the Key to Improving Customer ExperienceLearn about the latest techniques and technologies for getting closer to your customers and enhancing the overall customer experience by creating, managing, and distributing highly personalized multichannel communications.
Jun 25, 2012What’s New with xPression 4.2Learn how xPression enables customer-facing staff to quickly and easily generate personalized correspondence in real-time for multi-channel delivery.
Jun 25, 2012Empower Users with Interactive CorrespondenceLearn how xPression enables customer-facing staff to quickly and easily generate personalized correspondence in real-time for multi-channel delivery.
Mar 21, 2012Solving the Summary of Benefits & Coverage ChallengeDuring this recorded webcast, you will learn about what EMC's Information Intelligence Group offers to help solve the challenge of providing this mandated information to members required by the new HHS regulation requirements.
Dec 07, 2011Customer Communications in the CloudEMC OnDemand is an ‘instant-on’, preconfigured, enterprise-class hybrid cloud deployment model managed by EMC experts. It combines the highest level of security with the ability to customize applications to rapidly address your unique business challenges. EMC Document Sciences xPression OnDemand brings enterprise-class customer communications applications to the cloud, helping customers save time and money, leveraging best in breed cloud data centers and the unique strengths of xPression and VMware as market leaders in cloud virtualization, security, storage, and information management.
Sep 21, 2011Best Practices for xPression UpgradesLearn about best practices utilized by EMC Document Sciences Professional Services for successful upgrades. Gain insight into successful deployment plans for xPression 4.1.
May 06, 2013EMC World 2013EMC World will be here before you know it. Don't miss a chance to learn how cloud can transform your IT, and how Big Data can transform your business. This is a unique opportunity to transform yourself—from advanced technical training, to meet-ups with some of the industry's most influential thought leaders, EMC World can help you transform and realize the benefits of delivering IT-As-A-Service.