Document Sciences xPression Documentum Edition Intelligent Customer Communications for Documentum
Ease of Use
Standards-based architecture built on the EMC Documentum platform.
EMC Document Sciences xPression Documentum Edition leverages enterprise content stored in Documentum to generate personalized correspondence, rich HTML e-mail, dynamic marketing material, and relationship statements. The advanced business process management capabilities of the Documentum Process Suite are tightly integrated with xPression document generation capabilities to enable organizations to generate customer communications in real time either in response to events (for example, customer requests or renewal triggers) or at particular steps within a business transaction (for example, opening a bank account or managing an insurance claim). Whether delivered electronically or in print, any communication sent to customers can then be archived in Documentum for long-term records management and reuse. The xPression Documentum Edition software suite dramatically reduces operating costs and meets enterprise needs for flexibility and control, while improving the overall customer experience.
xPression offers an unmatched range of document design products that allows you to quickly and easily customize and personalize client-facing documents with variable data to produce highly effective 1:1 customer communications.
Rather than forcing document designers to learn and use a proprietary interface, xPression provides a set of state-of-the-art xPresso plugins for the most popular authoring tools, including Microsoft Word, Adobe® InDesign®, and Adobe Dreamweaver®.
These plug-ins enable users to quickly and easily create dynamic document templates with variables and rules, which are then used by xPression to create personalized and customized communications.
Accelerate development of intelligent case management applications and automate business processes to improve efficiency and compliance.
Document Sciences xPression Enterprise Edition
Automates creation and multichannel delivery of highly personalized customer communications across the enterprise with EMC Document Sciences.
Automate testing processes throughout a document’s lifecycle, from creation to output validation and regression testing.
Efficiently creates, tracks, manages, and distributes personalized and accurate outbound communications across physical and electronic channels.
Increase responsiveness, visibility, collaboration, and accountability across the entire grant process.
Health Insurance Document Generation
Automate creation, archiving, and retention of your health insurance documents to process information more efficiently.
Data and Spec Sheets
- EMC Document Sciences xPression Documentum Edition
- EMC Document Sciences xPression--Empower Users with Interactive Correspondence
- Solution Overview: EMC Document Sciences xPression for Correspondence
- xPression for Statements
- Solution Overview: EMC Document Sciences xPression for Marketing
- 15 Minute Guide: A 15-Minute Guide to Best Practices in Multichannel Correspondence Management
- 15-Minute Guide: 15 Minute Guide to Multichannel Marketing Communications
- 15 Minute Guide: 15-Minute Guide to Elevating the Customer Experience Through Statements
Nov 06, 2012EMC Launches Massive Wave of Content Management Products and Solutions
Nov 06, 2012EMC and Capgemini Launch Case-as-a-Service Solution to Transform Case Management
November 1, 2011EMC OnDemand Brings Captiva, Document Sciences and Documentum to the Hybrid Cloud
October 14, 2011Independent Research Firm Cites EMC Document Sciences as a Leader in Customer Communications Management
July 5, 2011EMC Wins 2011 RAVE Award for Document Creation
Learning & Events
Nov 27, 2012Smart Solutions for Smart Grid CommunicationsSmart grid and competition is driving utilities to move from simple billing to a consolidated customer engagement strategy where clients receive personalized information that provides real-time value. Learn how EMC can help you communicate the way your customers expect.
Jul 13, 2012Discover the Key to Improving Customer ExperienceLearn about the latest techniques and technologies for getting closer to your customers and enhancing the overall customer experience by creating, managing, and distributing highly personalized multichannel communications.
Jun 25, 2012What’s New with xPression 4.2Learn how xPression enables customer-facing staff to quickly and easily generate personalized correspondence in real-time for multi-channel delivery.
Jun 25, 2012Empower Users with Interactive CorrespondenceLearn how xPression enables customer-facing staff to quickly and easily generate personalized correspondence in real-time for multi-channel delivery.
Dec 07, 2011Customer Communications in the CloudEMC OnDemand is an ‘instant-on’, preconfigured, enterprise-class hybrid cloud deployment model managed by EMC experts. It combines the highest level of security with the ability to customize applications to rapidly address your unique business challenges. EMC Document Sciences xPression OnDemand brings enterprise-class customer communications applications to the cloud, helping customers save time and money, leveraging best in breed cloud data centers and the unique strengths of xPression and VMware as market leaders in cloud virtualization, security, storage, and information management.
Sep 21, 2011Best Practices for xPression UpgradesLearn about best practices utilized by EMC Document Sciences Professional Services for successful upgrades. Gain insight into successful deployment plans for xPression 4.1.
Jan 25, 2011Best Practices for Successful Client On-BoardingFind out how you can transform your client account openings into an efficient, successful process by implementing best practices for customer interaction, reporting, and communications management.
May 06, 2013EMC World 2013EMC World will be here before you know it. Don't miss a chance to learn how cloud can transform your IT, and how Big Data can transform your business. This is a unique opportunity to transform yourself—from advanced technical training, to meet-ups with some of the industry's most influential thought leaders, EMC World can help you transform and realize the benefits of delivering IT-As-A-Service.