Document Sciences xPression Documentum Edition Intelligent Customer Communications for Documentum
Ease of Use
Standards-based architecture built on the EMC Documentum platform.
EMC Document Sciences xPression Documentum Edition leverages enterprise content stored in Documentum to generate personalized correspondence, rich HTML e-mail, dynamic marketing material, and relationship statements. The advanced business process management capabilities of the Documentum Process Suite are tightly integrated with xPression document generation capabilities to enable organizations to generate customer communications in real time either in response to events (for example, customer requests or renewal triggers) or at particular steps within a business transaction (for example, opening a bank account or managing an insurance claim). Whether delivered electronically or in print, any communication sent to customers can then be archived in Documentum for long-term records management and reuse. The xPression Documentum Edition software suite dramatically reduces operating costs and meets enterprise needs for flexibility and control, while improving the overall customer experience.
xPression offers an unmatched range of document design products that allows you to quickly and easily customize and personalize client-facing documents with variable data to produce highly effective 1:1 customer communications.
Rather than forcing document designers to learn and use a proprietary interface, xPression provides a set of state-of-the-art xPresso plugins for the most popular authoring tools, including Microsoft Word, Adobe® InDesign®, and Adobe Dreamweaver®.
These plug-ins enable users to quickly and easily create dynamic document templates with variables and rules, which are then used by xPression to create personalized and customized communications.
EMC Document Sciences xPression Enterprise Edition
Automate the creation and multi-channel delivery of timely, accurate, and personally relevant customer communications across the enterprise.
EMC Captiva Intelligent Enterprise Capture
Convert paper, faxes, and other content into application-ready information.
EMC Documentum Information Rights Management
Manage sensitive information wherever it resides to ensure document security.
EMC Documentum Platform
Organize, control, and access vital enterprise content and information assets.
EMC Documentum xCP Business Process Management
Automate content-intensive business processes to increase operational efficiency, make better decisions, and reduce risk.
Synchronize files across devices and securely share information.
Efficiently creates, tracks, manages, and distributes personalized and accurate outbound communications across physical and electronic channels.
Increase responsiveness, visibility, collaboration, and accountability across the entire grant process.
Health Insurance Document Generation
Automate creation, archiving, and retention of your health insurance documents to process information more efficiently.
EMC Managed Services OnDemand
Deploy content management solutions powered by private cloud technology to achieve greater agility, lower risk, and predictable cost management.
FORRESTERThe Forrester Wave: Document Output for Customer Communications Management
GARTNER, INCMagic Quadrant for Customer Communications Software, November 2013
AvantiasLearn how EMC partner Avantias developed as application as part of the EMC Documentum xCP Designer's Challenge in only 18 days
EmblemHealthLearn how EmblemHealth consolidated its document assembly infrastructure and saved an estimated $2 million annually
Western & Southern Financial GroupLearn how a unified customer communications platform drives efficiencies and responsiveness
Data and Spec Sheets
- EMC Document Sciences xPression Documentum Edition
- EMC Document Sciences xPression Interactive Correspondence
Nov 06, 2012EMC Launches Massive Wave of Content Management Products and Solutions
Nov 06, 2012EMC and Capgemini Launch Case-as-a-Service Solution to Transform Case Management
November 1, 2011EMC OnDemand Brings Captiva, Document Sciences and Documentum to the Hybrid Cloud
October 14, 2011Independent Research Firm Cites EMC Document Sciences as a Leader in Customer Communications Management
July 5, 2011EMC Wins 2011 RAVE Award for Document Creation
Training & Events
Jun 25, 2012Empower Users with Interactive CorrespondenceLearn how xPression enables customer-facing staff to quickly and easily generate personalized correspondence in real-time for multi-channel delivery.
Dec 07, 2011Customer Communications in the CloudEMC OnDemand is an ‘instant-on’, preconfigured, enterprise-class hybrid cloud deployment model managed by EMC experts. It combines the highest level of security with the ability to customize applications to rapidly address your unique business challenges. EMC Document Sciences xPression OnDemand brings enterprise-class customer communications applications to the cloud, helping customers save time and money, leveraging best in breed cloud data centers and the unique strengths of xPression and VMware as market leaders in cloud virtualization, security, storage, and information management.
Sep 21, 2011Best Practices for xPression UpgradesLearn about best practices utilized by EMC Document Sciences Professional Services for successful upgrades. Gain insight into successful deployment plans for xPression 4.1.
Jan 25, 2011Best Practices for Successful Client On-BoardingFind out how you can transform your client account openings into an efficient, successful process by implementing best practices for customer interaction, reporting, and communications management.
Aug 26, 2012Staying Ahead of Cyber Criminals and FraudstersHear Forrester Consulting VP Lauren Hughes present a customer case study on the total economic impact of a Silver Tail Systems investment including a financial summary.
- Learn how EmblemHealth consolidated its document assembly infrastructure and saved an estimated $2 million annually
- Learn how a unified customer communications platform drives efficiencies and responsiveness
- Learn EMC partner Avantias developed as application as part of the EMC Documentum xCP Designer's Challenge in only 18 days