Accelerate Your Paper-based Processes
Many businesses still rely on paper for processes like claims and policy management, with employees in the field sending claims and supplementary documents to office-based teams. This is an inefficient process which often leads to delays and deteriorating customer satisfaction. Additionally, it makes it difficult for all parties to view the exact status of a claim.
With intelligent enterprise capture, employees in the field can capture and submit scanned document images, pictures or electronic files, and simply send them via an Internet connection. And when it comes to centrally processing documents, Captiva can handle high volumes of batch scanning, with the ability to identify documents and extract data.