EMC Support App
Support on the go.
Get fast, easy, and secure mobile access to EMC Support to view and track your service requests anytime, anywhere. Real time synchronization ensures you get up-to-date information.
| Stay Informed | Dig Deeper | Track Progress | Personalize | Keep Secure |
Get a Quick Summary
Keep up-to-date on the service requests you own or watch. Review details such as service request number, time stamp, description, and severity. Use the search feature to quickly find a specific service request.
Check the Details
Use the Overview tab to drill down for more information on a given service request including Status, Current Action, Product, and full description.
Review the History
Use the Notes tab to see a listing of notes associated with a given service request. View information such as note type, time stamp, and author. Tap on a note to view the full text.
Take Control
Customize your experience by setting the sort order of service requests and controlling the requests you want to Watch/Unwatch.
Stay Protected
All data within the app is protected using authentication, passcodes, encryption, and lock screens.
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