Building a Business Case for Enterprise Content Management

Explore the business benefits of enterprise content management (ECM) in this succinctly written guide. It explains how ECM systems organize content and make it available to users. It shows you how you can gain user acceptance and build enthusiasm for such a system. And it offers ideas for getting started with ECM in your organization. A brief customer profile is featured also: Learn how a major Boston hospital network is using ECM to support its knowledge management.