Frost & Sullivan: Creating Business-Class VoIP—Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment

According to this brief by Stratecast, a Division of Frost & Sullivan, the systems and tools used to manage the data network are inadequate for ensuring timely and quality delivery of voice traffic. Add to this the complexity of managing distributed, multi-vendor VoIP platforms operating within a global or merged business and network managers may find themselves in a difficult situation. This executive brief describes the challenges that network managers face when tasked with delivering voice services and highlights examples of how one vendor, EMC, is providing a solution that addresses those challenges with true end-to-end VoIP management capabilities for enterprise customers.