City of Sacramento Transforms Legislative Processes and Improves Public Service with EMC Documentum xCP
Saves $500,000 Annually in Operational Costs and Tens of Thousands of Staff Hours a Year; Solution Powers Legislative Document Review; Improves Citizen Service and Accessibility
EMC Corporation (NYSE: EMC) today announced that the City of Sacramento, Calif. has transformed its legislative process with EMC® Documentum® xCP, an integrated platform for building dynamic business solutions and an action engine for Big Data. As part of the transformation, the City responded to City Council directives by re-engineering its legislative review process with an EMC solution featuring advanced business process management (BPM), enterprise content management (ECM), intelligent capture and records management capabilities. With Documentum xCP, the City has saved money and increased visibility, efficiency and accessibility to the public.
- Significant Cost Savings via Paperless Environment – The City significantly reduced operational costs and its carbon footprint by eliminating paper filing systems, off-site storage, and processes which resulted in over $500,000 savings in a year.
- Increased Visibility – Established Documentum xCP as the foundation for the City's Automated Legislative Document Review System, providing a collaborative environment with full audit trail of all process activities and enhancing transparency across all City departments. Legislative documents such as Council materials are delivered digitally with enhanced navigation and are publically accessible on the City's website within hours of being finalized.
- Increased Productivity and Operational Efficiency – By automating critical business processes including Legislative Document Review and Public Record Act requests, the City has increased agility and saved tens of thousands of staff hours a year associated with searching, printing, and inter-office approvals. Previous manual paper processes prevented efficient collaboration and was prone to errors.
Customer Challenges and Solution:
Today's global economy and citizen service priorities have required government agencies like the City of Sacramento to provide "full service" visibility. Citizens want to interact with their government in more open and direct ways, creating new opportunities and challenges for elected and public-serving officials. To address these demands, Sacramento Mayor and Council Member directives enhance efficiency, transparency and accountability across all levels of city government.
In deploying Documentum xCP, the City established systems to better manage processes throughout the city with consistent auditable information. The legislative review process, automated critical business processes and document repository also provided greater accessibility of information to citizens. The countless staff hours saved by electronically preparing, reviewing, distributing, tracking, and approving documents are now directed toward other public services. Documentum xCP also includes document retention services to configure disposition policies across all content types to meet compliance requirements and save storage costs.
Shirley Concolino, City Clerk, City of Sacramento
"We are a technology driven organization and committed to providing quality public service. Documentum xCP has enabled us to ensure that the City's legislative processes are open, public and accessible. By converging services, technology and information, we can better connect citizens and government to improve our customer's experience."
EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at www.EMC.com.
David De Jear
EMC, Documentum are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks herein are the property of their respective holders.
This release contains "forward-looking statements" as defined under the Federal Securities Laws. Actual results could differ materially from those projected in the forward-looking statements as a result of certain risk factors, including but not limited to: (i) adverse changes in general economic or market conditions; (ii) delays or reductions in information technology spending; (iii) the relative and varying rates of product price and component cost declines and the volume and mixture of product and services revenues; (iv) competitive factors, including but not limited to pricing pressures and new product introductions; (v) component and product quality and availability; (vi) fluctuations in VMware, Inc.'s operating results and risks associated with trading of VMware stock; (vii) the transition to new products, the uncertainty of customer acceptance of new product offerings and rapid technological and market change; (viii) risks associated with managing the growth of our business, including risks associated with acquisitions and investments and the challenges and costs of integration, restructuring and achieving anticipated synergies; (ix) the ability to attract and retain highly qualified employees; (x) insufficient, excess or obsolete inventory; (xi) fluctuating currency exchange rates; (xii) threats and other disruptions to our secure data centers or networks; (xiii) our ability to protect our proprietary technology; (xiv) war or acts of terrorism; and (xv) other one-time events and other important factors disclosed previously and from time to time in EMC's filings with the U.S. Securities and Exchange Commission. EMC disclaims any obligation to update any such forward-looking statements after the date of this release.