EMC Secures a Leader Position in Dynamic Case Management by Independent Research Firm
Documentum xCP recognized for bringing together a rich collection of technologies and providing a strong composition platform for case-based applications
EMC Corporation (NYSE: EMC), the world leader in information infrastructure solutions, today announced that Forrester Research Inc. has positioned EMC as a Leader in its report, “The Forrester Wave™: Dynamic Case Management, Q1 2011.” The report highlights EMC® Documentum® xCP as demonstrating powerful Dynamic Case Management (DCM) “…capabilities focused on its traditionally strong content management offering.”
As the Forrester report states, “enterprises use DCM solutions to tackle untamed processes that service a myriad of customer and citizen requests, automate and track “incidents” related to investigations, and meet new compliance demands from a growing number of ever-more-scrupulous regulators”. Forrester defines untamed processes as “Untamed business processes form in the seams and shadows of the enterprise, require a balance of human and system support, and cross department, technology, information, and packaged application silos to meet end-to-end business outcomes.”
In recognizing EMC as a leader, Forrester stated, “EMC brings together a rich collection of dynamic case management technologies. EMC has a strong development and business-oriented strategy that leverages its base in ECM and BPM to provide a strong composition platform for case-based applications.”
Documentum xCP provides an ideal dynamic case management platform for untamed business processes because of its support for unstructured and structured content combining human-and system – controlled processes and facilitating knowledge and expert guidance. As a result, organizations are able to align process outcomes with business goals, improve case worker agility and enable better decision making.
“Case management sits at the intersection of people, process, information and compliance which uniquely positions EMC to capture this market, given our rich heritage in defining and driving the enterprise content management and information governance markets,” said Rick Devenuti, President for EMC’s Information Intelligence Group. “We feel that Forrester’s recognition of EMC as a leader in the DCM market is very gratifying as it provides a strong endorsement of our process management capabilities and validates our overall product strategy, innovation and commitment to this new and rapidly growing space.”
EMC Documentum xCP is a dynamic applications composition platform that provides fully integrated technologies, development and deployment tools as well as application accelerators. Emphasizing configuration versus coding, xCP unites content management, business process management, capture, customer communications management, collaboration case management, analysis, reporting and compliance management into a single intelligent environment. With xCP, system integrators, independent software vendors and IT organizations can rapidly build intelligent case-based applications substantially faster, at a much lower cost and with fewer resources.
EMC Corporation (NYSE: EMC) is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Information about EMC's products and services can be found at www.EMC.com.
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