EMC Sets New Standard for Enterprise Capture

EMC Captiva InputAccel 6 and EMC Captiva Dispatcher 6 Deliver Improvements in Speed, Ease of Use and Service-Oriented Architecture

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News Summary

HOPKINTON, Mass. — Nov. 19, 2008 — EMC Corporation (NYSE: EMC), the world leader in information infrastructure solutions, today announced new releases of its EMC® Captiva® products that dramatically advance enterprise capture performance and scalability while simplifying ease of use, development and deployment in both centralized and distributed capture environments. 

As the market’s leading and most complete set of enterprise capture technologies, EMC Captiva InputAccel® 6 and EMC Captiva Dispatcher 6 provide customers with a new service-oriented architecture (SOA) to leverage capture as a service to increase the adoption of capture throughout the enterprise.  As a result, organizations experience higher return on their investments (ROI) by reducing costs and risks, accelerating business processes and lowering total cost of ownership.

Even in organizations where many processes are handled electronically, many continue to struggle with the burden of paper—not only with the volume of paper but the variety of documents that support their critical business processes.  Whether it’s insurance claims, loan documents, new account applications, tax documents, HR records or financial invoices — paper continues to play a vital role in businesses and governments today.  

“Without an effective enterprise capture solution, organizations struggle with the inefficiencies and expenses of processing paper, the lack of access to critical information, difficulties in managing risk and complying with regulations as well as the inability to deliver good customer service,” said Whitney Tidmarsh, Vice President of Worldwide Marketing, Content Management and Archiving at EMC.  “Studies show that organizations spend upwards of $20 in labor to file a single document and up to $120 per document to search for them when misfiled.  Multiplied by the number of paper documents in an average organization, and the costs are staggering.”

“Historically, capture has been the first step in a business process, with the resulting images and data being captured and exported to an enterprise system for further processing.  Integrating capture in the middle of a business process or accessing individual capture functionality from other systems has been difficult or expensive to implement,” said Harvey Spencer, President of HSA, Inc., a leading analysis and consulting company specializing in document capture.  “By providing Web services support in its latest Captiva products, IT organizations can establish capture as a true enterprise capability so that it can be easily integrated into other application systems and business processes and centrally managed.”

InputAccel is a highly configurable intelligent capture solution that captures and identifies documents and automatically extracts and validates data from these documents before delivering it to line-of-business applications and content management systems.   Key to InputAccel 6 is the ability to support enterprise IT requirements for integrating and deploying capture solutions.  The new Web-based administration console provides IT with an improved experience for accessing, managing and controlling all capture systems from a central point, anywhere in the world.  From the console, IT can manage a multi-server environment, perform remote administration, monitor the capture system and review problem batches as well as produce custom reports.

Other key features of InputAccel 6 include:

• New, highly configurable clients for transactional capture applications.  New scan and index interfaces provide flexibility for administrators and users to customize these clients by role to meet usability requirements, enhancing the user experience and increasing productivity. A workspace layout lets users resize, move, add, and delete task panels.  These high-volume scanning and indexing applications are Web-deployable and can be distributed across the entire enterprise, simplifying the installation and updating of client configurations.
• Improved performance, scalability, and high availability.  Numerous enhancements to the capture server deliver improved performance and throughput by as much as 50 percent over previous versions of InputAccel.  Advanced caching and multi-threading on the server effectively uses multiple processors resulting in significantly improved performance.  InputAccel failover has been enhanced to include support for Microsoft Active/Active clustering.
• Simplified customization using SOA and .NET.  A service-oriented architecture supports integration with other enterprise business applications and allows IT to leverage standards to make capture services available to enterprise applications. .NET client-side scripting provides a new development environment for customizing processes to direct document routing, perform database lookups, and field-level validations.

“With EMC Captiva InputAccel 6, capturing documents just got easier,” said Pat Vachon, Director of Technical Operations at AMS Imaging.  “Our administrators can easily customize the scan and index interfaces or allow individual users to resize, move, add and delete task panels via the new workspace layout.  For our IT users, they can quickly develop and customize a capture process with the new client-side script and integrate with third-party applications using Web Services.”

“Customers want to know that their capture systems are robust, scalable and can be rapidly deployed.  EMC Captiva InputAccel continues to set the bar as a proven enterprise-class solution,” said Brant Poore, President and CEO of Information Capture Solutions, an EMC Captiva channel partner.  “Our customers will be able to take advantage of the improved throughput and responsiveness of capturing, classifying and extracting our customer’s pertinent data.  Enabling several the solution’s modules to be Web-deployable will allow our customers to have a lower cost of ownership by being able to install and maintain their system from a central location.”

Dispatcher 6 works with InputAccel 6 to enable intelligent document recognition by automatically identifying incoming documents as they’re captured, routing them based on pre-defined business rules, and extracting business data from a wide variety of document formats.  Building on its leading automated document classification and data extraction capabilities, Dispatcher 6 also offers the following enhancements:

• New check reading capability that automatically captures and extracts legal and courtesy amount data from U.S. and French checks
• Integrations with the latest advancements in InputAccel 6 including new reporting
• Updates to recognition for faster and more accurate document classification and data extraction

Continued Tidmarsh, “Capture solutions can deliver quick and substantial ROI when deployed across the entire enterprise, and EMC is setting the new standard for enterprise capture.  Our new solutions allow customers to accelerate the adoption of capture throughout the enterprise thereby maximizing the efficiency and service delivery across the organization.”

Both products will be available at the end of November.

Photos

EMC Captiva InputAccel Index Client is a new client interface that is very easy to use and customize to meet all your high volume capture needs.

EMC Captiva InputAccel Administration Console provides centralized management, batch monitoring, advanced searches, and integrated reporting.

EMC Captiva InputAccel Scan Client provides scan operators with a new easy to use scanning interface that can be customized by users and administrators.

Whitney Tidmarsh
Vice President of Worldwide Marketing, Content Management and Archiving Division, EMC

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